Description: FTP problem analysis flow chart

Follow these steps to determine which cause list to use:

  1. Issue FTP command.
  2. Enter user ID for FTP logon to a remote system.
  3. Is logon successful? If Yes, continue. If No, see Cause List A.
  4. Perform FTP subcommands.
  5. Are there data problems? If No, continue. If Yes, see Cause List B.
  6. Are there other errors? If No, continue. If Yes, see Cause List C.
  7. FTP is working.