Verify TCP/IP configuration

You can verify that TCP/IP is set up correctly on your PC by issuing a PING command to the iSeries™ server:

  1. Open a command prompt.
  2. Type PING system where system is the name of the iSeries server that you want to connect to.
  3. If your TCP/IP configuration is correct, you should see reply messages from the iSeries server. If you do not see these reply messages, here are some possible reasons why the PING command failed:
    • You might be trying to PING the wrong address. Check the address of the iSeries server.
    • You might have an incorrect IP address listed for the iSeries server in your HOSTS file or DNS entry. This occurs only when you try to PING an iSeries server by name (as opposed to the IP address). If so, try PING nnn.nnn.nnn.nnn where nnn.nnn.nnn.nnn is the IP address of the iSeries server that you want to connect to. You can obtain the IP address of the iSeries server from your system administrator. If that works, update your HOSTS file or DNS entry with the correct address.
    • Incorrect LAN adapter address is set in the adapter properties on the PC.
    • There is no physical connection to the iSeries server.
    • The iSeries server or network name is not correct.
    • TCP/IP is not configured correctly on the PC.
    • TCP/IP is not installed or configured correctly, or is not started, on the iSeries server. These problems need to be addressed by the system administrator.
    • The iSeries server is down.
    • The iSeries server is located behind a firewall that will not allow you to PING. Try telnet systemname.
    • If none of the above explain your problem, restart and go through the configuration process again.