STOP or blue screen errors

When you get blue screen errors, take the following actions to try to determine the cause of the errors and how to correct the errors:

  1. On the i5/OS command line, type DSPMSG QSYSOPR.
  2. Press Enter. The QSYSOPR message queue appears.
  3. Look through the messages for any that may help you determine what caused the blue screen.
  4. Restart the integrated server by varying it off, then back on, from i5/OS (see Start and stop an integrated server).
  5. Inspect the Event log on Windows for errors, type of stop code, and other diagnostic information.
  6. Start of changeCheck for PAL entries and VLOGsEnd of change
  7. If the problem still persists, check the technical information databases at the IBM branded eserverIBM iSeries Support Web page Link outside Information Center.. If you cannot find the solution there, contact your technical support provider.
  8. Start of changeFor iSCSI attached servers, see iSCSI troubleshooting Link outside the Information Center.
    (www.ibm.com/servers/eserver/iseries/integratedxseries/iscsireadme/troubleshooting.html).End of change