Collect integrated Windows server service data

If you need to supply service data to support personnel, first consult the i5/OS logs (see Check message and job logs) and the Windows event log. You can also make a copy of the Windows event logs on i5/OS (see Message logging) and make Windows server dumps for remote troubleshooting. These topics help you create dumps to collect further diagnostic information.

1. Create an integrated Windows server memory dump on i5/OS.
2. To find out how this dump can tell you which configuration and log files to look at first, refer to Use the network server description (NWSD) dump tool on i5/OS