Recover from a disk or disk drive problem

Use this procedure to help resolve disk or disk drive problems.

  1. Make sure that all disk and diskette units are powered on and enabled. Some disk units might have enable switches.
  2. Make sure cables are correctly connected between the system and disk or diskette unit (if applicable).
  3. Do all diskettes fail to read or write?
    • Yes: Contact your hardware service provider.
    • No: Replace the diskette and try the operation again. If the same failure occurs, contact your hardware service provider.