Get support for the IBM Developer Kit for Java

Support services for the IBM^® Developer Kit for Java™ are provided under the usual terms and conditions for iSeries™ software products. Support services include program services, voice support, and consulting services.

Use the online information that is provided at IBM iSeries Home Page under the topic "Support" for more information. Use IBM Support Services for 5722-JV1 (IBM Developer Kit for Java). Or, contact your local IBM representative.

You may, at IBM direction, be required to obtain a more current level of the IBM Developer Kit for Java to receive Continued Program Services. For more information, see Support for multiple Java Development Kits (JDKs).

Resolving defects of the IBM Developer Kit for Java program are supported under program services or voice support. Resolving application programming or debugging issues are supported under consulting services.

The IBM Developer Kit for Java application program interface (API) calls are supported under consulting services, unless:

1. It is clearly a Java API defect as demonstrated by re-creation in a relatively simple program.
2. It is a question that asks for documentation clarification,
3. It is a question about the location of samples or documentation.

All programming assistance is supported under consulting services. This includes the program samples that are provided in the IBM Developer Kit for Java licensed program (LP) product. Additional samples may be available on the Internet at IBM iSeries Home Page on an unsupported basis.

The IBM Developer Kit for Java LP provides information about solving problems. If you believe that there is a potential defect in the IBM Developer Kit for Java API, a simple program that demonstrates the error is required.