The Display Problem (DSPPRB) command provides unique output files,
depending on the type of record.
The output files depend on the following types of record:
- Basic problem data record (*BASIC). This includes problem type, status,
machine type/model/serial number, product ID, contact information, and tracking
data.
- Point of failure, isolation, or answer FRU records (*CAUSE). Answer FRUs
are used if they are available. If answer FRUs are not available, isolation
FRUs are used if they are available. If answer FRUs and isolation FRUs are
not available, then point of failure FRUs are used.
- PTF fix records (*FIX).
- User-entered text (note records) (*USRTXT).
- Supporting data identifier records (*SPTDTA).
The records in all five output files have a problem identifier so that
the cause, fix, user text information, and supporting data can be correlated
with the basic problem data. Only one type of data can be written to a particular
output file. The cause, fix, user text, and supporting data output
files can have multiple records for a particular problem.