The Service APIs include:
Change Contact Information (QEDCHGIN) updates the contact information that is supplied to a service provider when a problem is reported or a PTF is requested. 
Collect Hung Job Service Documentation (QPDETHNG) dumps documentation associated with the hung job to help service determine the cause of the hang. 
Convert Format of Service Information (QPDETCVT) allows you convert messages and liclog information to an XML document 
Retrieve Contact Information (QEDRTVCI) returns the contact information that is supplied to a service provider when a problem is reported or a PTF is requested. 
Retrieve Policy Data (QPDETRTV) retrieves policy data. 
Retrieve XML Service Information (QSCRXMLI) Lists service information like messages from a nonprogram message queue or messages sent to the program message queue of a job, in XML format, and optionally stores the output in a stream file. 
Send Service Request (QPDETSND) Will send the request to the Service Monitor or to the Service Control job. 
Set User Policy (QPDETPOL) allows the changing of user policies related to service. 
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