Configure service provider information
Occasionally, you may need to contact a service provider directly, over
the telephone, for assistance. Complete the steps below to configure voice
contacts for service and support:
- On the command line of the main menu, type WRKCNTINF and press
Enter. The Work with Support Contact Information dialog appears.
- On the command line, type 6 (Work with
service providers), and press Enter.
- Select option 2 to change the *IBMSRV
Control Point Entry, and press Enter. The Change Service Provider dialog appears.
- If you are installing this server in the United States, type the following
on the Change Service Provider display:
Hardware service: 1-800-426-7378
Software service: 1-800-237-5511
If you are not installing this server in the United
States, call your service representative for the service telephone numbers.
- Press Enter.
- Press F3 (Exit) to return to the Work with
Support Contact Information dialog.