Use this information to find out how your server manages problems.
The problem-analysis functions that your server provides allow you to manage
both system-detected and user-defined problems. Your server provides functions
for problem analysis, problem logging and tracking, problem reporting, and
problem correction. The structured problem management server helps you and
your service provider quickly and accurately manage problems as they occur
on the server.
The following example illustrates the flow when managing a problem:
- The server detects a hardware error.
- An error notification is sent to the server.
- A problem record is created with configuration information, a system reference
code, the name of the reporting device, and other information.
- The error is recorded in the system error log.
- A message is sent to the system operator's message queue.
- Problem analysis starts with the message.
The results of problem analysis are automatically stored, along with
the collected problem information. At this point, you can report the problem
to your service provider.
Various tools are available to help you manage the problems on your server.