Collect library information for problem analysis

This topic provides information to collect the library data that a service technician needs to repair your tape library.

When problem analysis or problem isolation is required, collect and send the following information to the appropriate service support personnel:

The Tape flight recorder information.
If you are using BRMS, collect the BRMS flight recorder information.
If you are using a 3494 tape library, collect the Library manager transaction logs.

Use the following command to collect the tape flight recorder information for your tape library:

CALL QTADMPDV TAPMLBxx

Substitute the name of your tape library for TAPMLBxx.

Use the Dump BRMS (DMPBRM) command to collect the BRMS flight recorder information.

Copy the transaction logs, the time and date of the failure, and information about the volumes in question: