Troubleshoot printing

If your printer is not printing, check this list of common reasons:

The spooled files in the output queue are not in a ready status. For information on how to display a list of spooled files, including the status of the spooled files, see Display a list of spooled files.
The printer might be varied off or might need you to reply to a message. For information on how to display a list of printers, including the status of the printers, see Check the status of a printer.
The printer writer is not started, has been held, or has ended. For information on how to display the status of the printer writer, see Check the status of a printer writer.

For help troubleshooting the IBM IPP Server, see Troubleshoot the IPP server.

For help troubleshooting the image print transform, see Troubleshoot the image print transform.

For additional help troubleshooting printing problems, refer to IBM® Printing Systems Support Link outside Information Center (www.printers.ibm.com/R5PSC.NSF/Web/support+overview) and the IBM Support & downloads (www.ibm.com/support/).