TCP/IP troubleshooter
Test whether you can reach the destination by using the Local internet address (LCLINTNETA) parameter when pinging the remote IP address.
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- At the command line, type PING 'nnn.nnn.nnn.nnn', where 'nnn.nnn.nnn.nnn' is the IP address for the destination interface.
- Press F4 and press F10.
- For the Local internet address prompt, type 'nnn.nnn.nnn.nnn', where 'nnn.nnn.nnn.nnn' is the IP address for one of your local internet addresses that is associated to a specific line description. If you do not know the IP addresses for the local interfaces, see the Configure TCP/IP menu, option 1 (Work with TCP/IP interfaces). View the Internet address column and the Line description column to see the IP addresses listed for the local interfaces and their associated line descriptions.
By designating a specific local interface address for the 'nnLocal internet address (LCLINTNETA) parameter, you declare that IP address to be the source address for the Ping command. Consequently, the Ping request takes a specific route associated to the interface and line description as the Ping request attempts to reach the remote system. You can isolate the problem to the line that is associated to that interface.
- Repeat steps 1 through 4, but specify a different local interface address for the Local internet address (LCLINTNETA) parameter each time. This allows you to check each local interface and its associated line description.
If any of these attempts to ping the remote interface are not successful, you may have a problem with the associated line descriptions.
To further troubleshoot the line description, use the WRKLIND command to check the line.