Make sure that you have an available communications port for your Operations Console configuration.
To check that you have an available communication port, check the documentation for your PC or with the PC manufacturer to verify you have the necessary communications port or ports. When you configure Operations Console, the wizard will search for a port for the console.
The use of a Universal Serial Bus (USB) to serial port adapter support has been added to Operations Console. The adapter will be placed at the PC end of the console serial cable and connect to the PC's USB port. When installing the USB adapter follow the manufacturer's instructions, the operating system will assign a serial port to that adapter, COM 4, for example. This adapter will be used exclusively for the console. As above, Operations Console supports serial COM ports 1-9.
Any adapter should work but IBM® can not guarantee every adapter to work correctly in every PC environment. Should a failure occur, you can contact the manufacturer of the adapter, the manufacturer of the PC, your hardware service provider, or you can try another adapter.
The adapter must plug directly into a USB connector on the PC. Neither the use of a USB hub to share connections nor the use of USB extension cables is supported, however these devices may function correctly in some situations.