Unable to sign on because of a lost or expired password or disabled user ID

If you have the special DST sign-on screen but find yourself unable to sign on because of either a disabled user ID or expired password, you can attempt the first steps of recovery by doing the following:

1. Make certain that no other devices (PCs) that normally are eligible to become the console are connected.
2. Perform the console service functions (65+21) using 65, 21, 21.

This will cause the console to be lost temporarily. The device should then become the console with a sign-on screen appropriate to the system state, assuming that it matches the current console type setting. For example, if the system was IPLed to command entry, then you would see the i5/OS sign-on screen. You can then sign on using any user ID with the authority to continue the recovery of the DST user ID that has the problem.

For more information about the DST user ID and passwords see the section: Service tools user IDs and passwords.