Reasons for a possible console name mismatch when the remote console connects to the local console.
It is important that the user at both ends check the Local Console column in the Operations Console window. The names must be the same.
What TCP/IP uses for a name is retrieved and placed there. When the remote console is then configured, make sure the name of the local console is the same. It is possible to have two different system names on the same PC. The name used for Operations Console is taken from the DNS entry in the TCP/IP service.