Use this information to understand your options
when you have problems with distributing software.
Troubleshoot installation of the user-defined installation (QLPUSER) program
If the target system does not receive the message User
installation processing completed after you install the distribution
media, a problem may have occurred with the installation of the QLPUSER program.
- Message CPI3D8B: User installation processing failed
If the target system received the User installation processing failed message, it indicates that the system ran the QLPUSER program in the QGPL library and that one or more errors occurred as a result.
- No messages appear
If no messages appear, it indicates that one of the following instances occurred:
- The QLPUSER program did not exist in the QGPL library on the distribution media.
- The installation of the IBM-supplied products failed in such a way that the QLPUSER program could not be called.
- QGPL or QUSRSYS did not install successfully. If either of these libraries did not install successfully on the target system, the QLPUSER program was not called.