Optical device problems

If the i5/OS optical device does not work with an integrated Windows server, take these actions:

  1. Make sure that you have varied on the optical device on i5/OS. Find out how to vary on the optical device in Use iSeries optical drives with integrated Windows servers.
  2. Make sure the optical drive is allocated to the integrated server.
  3. Make sure that there is optical media in the drive.
  4. If your system has logical partitions, make sure that you have allocated the optical device to the same partition as the integrated server.
  5. Look in the event log for optical device errors.
  6. Make sure that the optical device shows up in My Computer on the integrated Windows server.
  7. Recovery steps for optical devices:
    1. Close the IBM iSeries Integrated Server Support snap-in program
    2. Vary off the optical device on the iSeries
    3. Vary the optical device on
    4. Reallocate the device to the integrated server
  8. If the problem still persists, check the technical information databases at the IBM branded eserverIBM iSeries Support Web page Link outside Information Center..
  9. If you cannot find the solution there, contact your technical support provider.

If an integrated server fails before unlocking an optical device, the device will be unavailable to i5/OS or to other integrated servers. For more information, see Locked optical device for a failed server.