Troubleshoot iSeries NetServer print share failures

You may experience trouble when using an iSeries NetServer™ network printer online for any of the following reasons:

• The network printer may not work online because the user does not have authorization to the iSeries output queue. If this occurs, you should ensure that the user can access the output queue by using i5/OS control language (CL) commands, such as the Edit Object Authority (EDTOBJAUT) command.
• You may experience difficulty with spooling print jobs to an iSeries output queue when using an iSeries NetServer print share. In order for iSeries NetServer print shares to function properly, the Network Print Server (NPS) must be up and running. If you do not start NPS, then iSeries NetServer print shares will not function.
• Clients should connect to iSeries NetServer by using their valid user profiles and not the guest user profile. There is one QNPSERVS job entry in the QUSRWRK subsystem for each active client that connects to an iSeries NetServer print share. The QNPSERVS job starts when a client connects to a shared print resource.
• The guest user profile must have a password and be enabled.
• A maximum of 350 spooled files will be displayed in a network printer window.