Find a previously reported problem

To find a previously reported problem, you need to know the IBM^® Service-assigned number, also known as the Problem Management Record (PMR) number.

After you have this number, type the following command on any command line:

WRKPRB SRVID(XXXXX)

where XXXXX is the PMR number, then press the Enter key.

If you do not have the PMR number, Use the Work with Problems (WRKPRB) command and search the list for the problems with a status of SENT, VERIFIED, ANSWERED, and CLOSED.