Report a main storage dump

If your system has the Main Storage Dump auto copy enabled, your system may have automatically copied the current MSD to the ASP using dump description Auto Copy, and then re-IPLed the system.

  1. On any command line, enter STRSST.
  2. Select option 1 (Start a service tool). The Start a Service Tool display appears.
  3. Select option 6 (Main storage dump manager). The Main Storage Dump Manager display appears.
  4. Select option 2 (Work with copies of main storage dumps). The Work with Copies of Main Storage Dumps display appears.
  5. Find the dump with the description of Auto Copy and select option 5 (Display/Print). The Display Main Storage Dump display appears.
  6. Select option 1 (MSD Summary). The Main Storage Dump Summary display appears. This display shows the system reference code, date, and time of the MSD, and Licensed Internal Code level. Report the summary information to your service provider.
  7. Press F3 (Exit) to return to the Work with Copies of Main Storage Dumps Display.
  8. If the dump has a description of Auto Copy, rename it so that another auto copy and re-IPL can occur if necessary.
    1. Select option 7 (Rename). The Rename Main Storage Dump display appears.
    2. Type a new dump description, and press Enter.
  9. Has your service provider requested a tape copy of the MSD?
    • Yes: Continue to the next step.
    • No: Work with your service provider on the problem.
  10. To copy an MSD to a tape device, perform the following steps:
    1. Select option 8 (Copy to media). The Copy Main Storage Dump to Media display appears.
    2. Load the media and follow the instructions on the display.
    3. When the copy procedure is successfully completed, process the tape according to your service provider's instruction. If you encounter a problem with the copy procedure, contact your service provider.
  11. Continue with Delete a main storage dump.