The Query Problem Status (QRYPRBSTS) command retrievals problem status information from *IBMSRV (RETAIN) or from another AS/400 system that is enlisted as a service provider.

Restriction: This command is shipped with public *EXCLUDE authority and the QPGMR, QSYSOPR, QSRV, and QSRVBAS user profiles have private authorities to use this command.

Parameters

Keyword	Description	Choices	Notes
PRBID	Problem identifier	Character value, *PMR	Required, Positional 1
ORIGIN	Origin	Element list	Optional
	Element 1: Network identifier	Communications name, *NETATR
	Element 2: Control point name	Communications name, *NETATR
RMTCPNAME	Remote control point	Communications name, *IBMSRV, *SELECT	Optional
RMTNETID	Remote network identifier	Communications name, *NETATR	Optional
SRVID	Service number	Character value	Optional
AUTOPRBCRT	Auto problem create	*YES, *NO	Optional

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Problem identifier (PRBID)

Specifies the problem identifier of the problem log entry. Problems with different system origins can have the same identifier. This parameter can be used with the ORIGIN parameter to select a single problem from a particular system origin.

*PMR

*PMR special value is used when the service request is sent to IBM service support. SRVID must be specified when PRBID is *PMR.

problem-identifier

Specify a problem identifier.

This is a required parameter.

Origin (ORIGIN)

Specifies the node of the system from which the problem log entry originated. This parameter is used with the PRBID parameter to uniquely identify the problem.

The possible Network Identifier values are:

*NETATR

The LCLNETID value specified in the system network attributes is used.

network-identifier

Specify a network identifier.

The possible Control Point Name values are:

*NETATR

The LCLNETID value specified in the system network attributes is used.

control-point-name

Specify a control point name.

Remote control point (RMTCPNAME)

Specifies the destination of the service provider to whom the service request is sent.

The possible Remote Control Point Name values are:

*IBMSRV

The service request is sent to IBM service support.

*SELECT

A list of service providers is shown from which the user can select the destination the service request is sent to.

remote-control-point-name

Specify the name of the control point that is the destination of the request.

Remote network identifier (RMTNETID)

Specifies the remote name of the service provider's network.

*NETATR

The service provider is in the local network.

remote-network-identifier

Specify the network name of the service provider to whom the request is sent.

Service number (SRVID)

Specifies the service assigned number for the problem log entry. This number was assigned when the problem was reported to IBM service support.

service-assigned-number

Specify the service assigned number for the problem log entry.

Auto problem create (AUTOPRBCRT)

Specifies whether a problem should automatically be created, if a problem does not exist on the system.

*YES

Create a problem.

*NO

Do not create a Problem.

Examples

Example 1: Querying Problem Status on Another System

QRYPRBSTS   PRBID(1234567890)  RMTCPNAME(SYSTEM99)
            RMTNETID(IBMNETID)  AUTOPRBCRT(*YES)

This command searches for the status of a specific problem on another system (SYSTEM99).

Example 2: Querying IBM Service

QRYPRBSTS   PRBID(*PMR)  RMTCPNAME(IBMSRV)  RMTNETID(*NETATR)
            AUTOPRBCRT(*YES)

This command searches the IBM Service database for the status of PMR 8X123.

Error messages

*ESCAPE Messages

CPF7AA7

Problem &1 not found or in use.

CPF7AD4

Network ID &1 not in correct format.

CPF7A84

Query status request routed to different system than specified.

CPF7A88

Error indicated in reply to request.

CPF7A9A

Remote control point and network identifier not valid.

CPF7A9B

Problem &1 cannot be queried.

CPF7A97

Invalid service identifier.

CPF7A98

Service identifier not allowed.

CPF7A99

Query must be sent to *IBMSRV.

CPF7B18

Control point &1 not in correct format.

CPF8C08

Cannot specify *SELECT for the control point name.

CPF8C09

&1 not defined as a service provider.

CPF8C24

Error occurred while processing request.

*STATUS Messages

CPZ7A80

Sending query status request to &1.