Troubleshoot: Installation

If a problem occurs when you attempt to install WebSphere Application Server - Express for iSeries or a new resource, the first thing you should do is consult the installation documentation for the product. See Install WebSphere Application Server - Express for iSeries in the Installation topic for more information.

For the resources available for determining what the installation problem might be, see the list below:

• If an error occurs during installation, a message will be entered in the job log. To get more information about the message, use the Display Message Description (DSPMSGD) command from an CL command line.

• If an error occurs when you are installing or configure a resource, typically an error page or message containing error information is displayed. Click the Details button to view more information on the possible cause of the problem.

• Check the application server standard output and standard error log files. For information on the application server log files and where they are located, see WebSphere Application Server - Express log files.

• Read the release notes:

  • WebSphere Application Server - Express V5.1.0.X Release Notes (http://www.ibm.com/servers/eserver/iseries/software/websphere/wsappserver/
    express/docs/relnotesexp51.html)
  • WebSphere Application Server - Express V5.1.1 Release Notes (http://www.ibm.com/servers/eserver/iseries/software/websphere/wsappserver/
    express/docs/relnotesexp511.html)