See the following procedures when creating a Universal Connection between your iSeries™ server and IBM® electronic customer support. As an alternative, you can review the Universal Connection scenarios and follow the scenario that matches your site's configuration requirements.
Universal Connection wizard procedures
The following procedures involve creating a configuration through the Universal Connection wizard or CL commands. After preparing to configure the Universal Connection, choose a configuration procedure that best fits your site's hardware and software setup.
Configure a dial-up connection through AGNS
Learn how to configure a connection from your server or partition through AT®&T Global Network Services (AGNS) to an IBM support application. You can also configure your server to act as a connecting point through which other servers or partitions access an IBM support application.Configure a remote PPP dialup connection
Learn how to configure your server or partition to access IBM customer support through a remote server or an HMC.Configure a direct Internet connection
Learn how to configure a connection from your server or partition through a direct Internet connection to an IBM support application. You can also configure your server to act as a connecting point through which other servers or partitions access an IBM support application.Configure a PPP connection through an ISP
Learn how to configure a connection from your server or partition through a point-to-point Internet service provider (ISP) to an IBM support application. You can also configure your server to act as a connecting point through which other servers or partitions access an IBM support application.Configure a multi-hop connection
Learn how to configure a connection from your server or partition through a remote multi-hop connection to an IBM support application.