Use this procedure to help resolve tape or optical device problems.
Verify the following:
- All tapes or optical devices are powered on and in a Ready (enabled) condition.
- Cables between the system and the tape or optical device are correctly
connected (if applicable).
- Tape density and tape bits per inch (BPI) match.
- Tape path is cleaned.
- CD-ROM disc is clean, the format is supported, and the disc is loaded
correctly with the label side showing.
Do all the tapes or CD-ROM device fail to read or write?
- Yes: Contact your hardware service provider.
- No: Replace the tape or CD and try the operation
again. If the same failure occurs, contact your hardware service provider.