This menu is for the novice who wants to learn about using help and who needs help in analyzing problems.
From the information and problem-handling (USERHELP) menu, you can record information about the system that helps resolve problems. You can record information about a particular problem by using option 10 (Save information to help resolve a problem). Note that Option 10 creates a problem record and several spooled files that can be helpful to the analyzer.
To access this menu: