To analyze a problem that has been recorded in the problem
log with an opened status, follow these steps:
- Type DSPMSG QSYSOPR on any command line and press the
Enter key to see the system operator messages.
- If the message is highlighted, use option 5 (Display details and reply)
for the message. On the Additional Message Information display, press F14
(Work with problem).
- If the message has an asterisk (*) next to it, press F14 (Work with problem)
on the Display Messages display.
- Select option 8 (Work with problem), and then option 1 (Analyze
problem). As you progress through problem analysis, the system builds a symptom
string based on your responses.
- When you complete problem analysis, the collected information is
placed in the problem log.