Troubleshooting
What's new for V5R3
Print this topic
How your server manages problems
Detect problems
System reference codes
Messages
Message queues
Logs
Analyze and handle problems
Problem analysis procedures
Start problem analysis
Use the Troubleshooting view
SRC list
Perform a main storage dump
Perform an automatic MSD
Perform a manual MSD
Peform an manual MSD on a logical partition
Copy a current MSD
Report an MSD
Delete an MSD
CL commands
Problem-handling menus
Authorized program analysis reports (APARs)
Report problems overview
Gather information with the problem summary form
Single partition (Models 270 and 8xx)
Single partition (except 270 and 8xx)
Multiple partitions (Model 8xx)
Multiple partitions (except Model 8xx)
Contact IBM support
Report problems detected by the system
Track problems
Query problem status
Find a previously reported problem
Add notes to a problem record
Reference
Message details
Types of messages
Error messages
Alerts
Manage messages
Display messages
Send messages
Respond to messages
Remove messages
Print messages
Message queue details
Types of message queues
Manage message queues
Create message queues
Change the attributes of message queues
Change the message queue for a printer
Print all messages in the message queue
Log details
Job logs
Control the content of the job log
Display job logs
History logs
Display the list of history log files
Display the contents of the QHST history log
Problem logs
Print error logs
Display error logs
CL command details
Use the Analyze Problem command
Use the Verify Communications command
Use the Verify Tape command
Use the Work with Alerts command
Use the Work with Problems command
Problem-handling menus details
Use the GO NETPRB menu
Use the GO NETWORK menu
Use the GO PROBLEM menu
Use the GO PROBLEM2 menu
Use the GO TECHHELP menu
Use the GO USERHELP menu
APAR details
Determine the primary and alternative consoles
Replace the battery power unit on Models 5xx and expansion units FC 507x and FC 508x
Related information