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<h1 class="topictitle1">What to do when the job log won't display</h1>
<div><p>In iSeries™ Navigator,
to find and display a job log, whether a batch job or an interactive job,
right-click the job and then click <span class="uicontrol">Job log</span> from the
menu. However, depending upon the status of your job or how the job log values
were set in the job description, your job log may be in the output queue,
or it may be in a job log pending status or it may not be available. </p>
<div class="p">The following are some steps to take if the Job log menu option is
unavailable for your job.<div class="tip"><span class="tiptitle">Tip:</span> Set the column display for Active
jobs (or Server jobs) to include the Status. This will make it easier to quickly
determine where to look for your job log. </div>
<p>To access a job log: <span class="menucascade"><span class="uicontrol">My Connections</span> &gt; <span class="uicontrol">server</span> &gt; <span class="uicontrol">Work
Management</span> &gt; <span class="uicontrol">Active Jobs or Server Jobs</span> &gt; <span class="uicontrol">Right-click
the job and select Job log</span></span>.</p>
</div>
<div class="section">If the Job log menu option is not available or if you get an error
message stating that the system is unable to retrieve the job log, consider
the following:</div>
<ol><li><span>Check the status of the job.</span>
<table border="1" frame="hsides" rules="rows" cellpadding="4" cellspacing="0" summary="" class="choicetableborder">
<thead><tr><th id="d0e42-option" valign="bottom" align="left">Option</th>
<th id="d0e42-desc" valign="bottom" align="left">Description</th></tr></thead>
<tbody><tr><td valign="top" headers="d0e42-option" id="d0e44"><strong>Running</strong></td>
<td valign="top" headers="d0e42-desc d0e44">Check the Job Properties - Job
Log window and make sure the <span class="uicontrol">Produce a job log</span> box
is checked. If it is not checked, then no job log was produced. </td>
</tr>
<tr><td valign="top" headers="d0e42-option" id="d0e52"><strong>Ended</strong></td>
<td valign="top" headers="d0e42-desc d0e52">This job did not end in a normal
manner. It might be due to an error or user intervention. Right click on the
job and then click<span class="uicontrol">Printer Output</span>. If you do not see
your job log there, check the Job Properties - Job Log window and make sure
the check box, Produce printer output for job log is selected. </td>
</tr>
<tr><td valign="top" headers="d0e42-option" id="d0e60"><strong>Completed - Printer output is available</strong></td>
<td valign="top" headers="d0e42-desc d0e60">This
job ended normally. Right click on the job and then click <span class="uicontrol">Printer
Output</span>. If you do not see your job log there, check the Job Properties
- Job Log window and make sure that the field <span class="uicontrol">Create printer output
for job log if job ends normally</span> was checked.</td>
</tr>
<tr><td valign="top" headers="d0e42-option" id="d0e71"><strong>Completed - Job log pending</strong></td>
<td valign="top" headers="d0e42-desc d0e71"> The job log
will not be produced. The job log remains in pending until removed. You will
need to use the Display Job Log (DSPJOBLOG) command to view the pending job
log.</td>
</tr>
</tbody></table>
</li>
<li><span>The job log may have been spooled to an output queue and has printed,
in which case the log has been removed from the system.</span></li>
<li><span>Another possibility is that the job log was deleted by another
user.</span></li>
</ol>
</div>
<div>
<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzakswrkjoblog.htm" title="Most jobs on your iSeries have a job log associated with it. Job logs tell you many different things such as when the job starts, when the job ends, what commands are running, failure notices and error messages. This information gives you a good idea of how the job cycle is running.">Manage job logs</a></div>
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