52 lines
2.8 KiB
HTML
52 lines
2.8 KiB
HTML
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<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en-us" xml:lang="en-us">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<meta name="security" content="public" />
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<meta name="Robots" content="index,follow" />
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<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
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<meta name="DC.Type" content="reference" />
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<meta name="DC.Title" content="Find a previously reported problem" />
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<meta name="abstract" content="Learn about how to find a previously reported problem." />
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<meta name="description" content="Learn about how to find a previously reported problem." />
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<meta name="DC.Relation" scheme="URI" content="rzahb_track.htm" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 1998, 2006" />
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<meta name="DC.Rights.Owner" content="(C) Copyright IBM Corporation 1998, 2006" />
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<meta name="DC.Format" content="XHTML" />
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<meta name="DC.Identifier" content="rzahbrpi" />
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<meta name="DC.Language" content="en-us" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- US Government Users Restricted Rights -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<link rel="stylesheet" type="text/css" href="./ibmdita.css" />
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<link rel="stylesheet" type="text/css" href="./ic.css" />
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<title>Find a previously reported problem</title>
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</head>
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<body id="rzahbrpi"><a name="rzahbrpi"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Find a previously reported problem</h1>
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<div><p>Learn about how to find a previously reported problem.</p>
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<div class="section"><p>To find a previously reported problem, you need to know the IBM<sup>®</sup> Service-assigned
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number, also known as the Problem Management Record (PMR) number.</p>
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<p>After
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you have this number, type the following command on any command
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line:</p>
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<div class="p"><pre>WRKPRB SRVID(XXXXX)</pre>
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</div>
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<p>where XXXXX
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is the PMR number, then press the Enter key.</p>
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<p>If you do not have the
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PMR number, <a href="rzahbpa2.htm#rzahbpa2">Use the Work with Problems (WRKPRB) command</a> and search the list
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for the problems with a status of SENT, VERIFIED, ANSWERED, and CLOSED.</p>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzahb_track.htm" title="You can use several methods to manage your reported problems.">Track problems</a></div>
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</div>
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</div>
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</body>
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</html>
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