311 lines
9.5 KiB
HTML
311 lines
9.5 KiB
HTML
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<!doctype html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
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<html>
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<head><META http-equiv="Content-Type" content="text/html; charset=utf-8">
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<title>Change Problem (CHGPRB)</title>
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<link rel="stylesheet" type="text/css" href="../rzahg/ic.css">
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</head>
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<body bgcolor="white">
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<script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<a name="CHGPRB.Top_Of_Page"></a>
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<h2>Change Problem (CHGPRB)</h2>
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<table width="100%">
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<tr>
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<td valign="top" align="left"><b>Where allowed to run: </b>All environments (*ALL)<br>
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<b>Threadsafe: </b>No
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</td>
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<td valign="top" align="right">
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<a href="#CHGPRB.PARAMETERS.TABLE">Parameters</a><br>
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<a href="#CHGPRB.COMMAND.EXAMPLES">Examples</a><br>
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<a href="#CHGPRB.ERROR.MESSAGES">Error messages</a></td>
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</tr>
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</table>
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<div> <a name="CHGPRB"></a>
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<p>The Change Problem (CHGPRB) Command allows you to change the values of selected fields within the problem log. The changeable fields include the service assigned number, problem severity, user name assigned to the problem log entry, and problem description.
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</p>
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<p><b>Restriction:</b> This command is shipped with public *EXCLUDE authority and the QPGMR, QSYSOPR, QSRV, and QSRVBAS user profiles have private authorities to use the command.
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</p>
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</div>
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<table width="100%">
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<tr><td align="right"><a href="#CHGPRB.Top_Of_Page">Top</a></td></tr>
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</table>
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<hr size="2" width="100%">
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<div>
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<h3><a name="CHGPRB.PARAMETERS.TABLE">Parameters</a></h3>
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<table border="1" cellpadding="4" cellspacing="0">
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<!-- col1="10" col2="15" col3="30" col4="10" -->
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<tr>
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<th bgcolor="aqua" valign="bottom" align="left">Keyword</th>
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<th bgcolor="aqua" valign="bottom" align="left">Description</th>
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<th bgcolor="aqua" valign="bottom" align="left">Choices</th>
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<th bgcolor="aqua" valign="bottom" align="left">Notes</th>
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</tr>
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<tr>
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<td valign="top"><a href="#CHGPRB.PRBID"><b>PRBID</b></a></td>
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<td valign="top">Problem identifier</td>
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<td valign="top"><i>Character value</i></td>
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<td valign="top">Required, Key, Positional 1</td>
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</tr>
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<tr>
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<td valign="top" rowspan="3"><a href="#CHGPRB.ORIGIN"><b>ORIGIN</b></a></td>
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<td valign="top">Origin</td>
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<td valign="top"><i>Element list</i></td>
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<td valign="top" rowspan="3">Optional, Key</td>
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</tr>
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<tr>
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<td valign="top">Element 1: Network identifier</td>
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<td valign="top">
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<i>Communications name</i>, <b><u>*NETATR</u></b></td>
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</tr>
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<tr>
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<td valign="top">Element 2: Control point name</td>
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<td valign="top">
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<i>Communications name</i>, <b><u>*NETATR</u></b></td>
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</tr>
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<tr>
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<td valign="top"><a href="#CHGPRB.SEV"><b>SEV</b></a></td>
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<td valign="top">Severity</td>
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<td valign="top"><b><u>*SAME</u></b>, *NONE, 1, 2, 3, 4</td>
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<td valign="top">Optional</td>
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</tr>
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<tr>
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<td valign="top"><a href="#CHGPRB.ASNUSER"><b>ASNUSER</b></a></td>
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<td valign="top">User assigned</td>
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<td valign="top"><i>Simple name</i>, <b><u>*SAME</u></b>, *NONE</td>
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<td valign="top">Optional</td>
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</tr>
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<tr>
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<td valign="top"><a href="#CHGPRB.GROUP"><b>GROUP</b></a></td>
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<td valign="top">Group assigned</td>
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<td valign="top"><i>Name</i>, <b><u>*SAME</u></b>, *NONE, *DEFAULT</td>
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<td valign="top">Optional</td>
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</tr>
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<tr>
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<td valign="top"><a href="#CHGPRB.SRVID"><b>SRVID</b></a></td>
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<td valign="top">Service number</td>
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<td valign="top"><i>Character value</i>, <b><u>*SAME</u></b>, *NONE</td>
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<td valign="top">Optional</td>
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</tr>
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<tr>
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<td valign="top"><a href="#CHGPRB.PRBCGY"><b>PRBCGY</b></a></td>
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<td valign="top">Problem category</td>
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<td valign="top"><b><u>*SAME</u></b>, *REPORT, *LOGONLY</td>
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<td valign="top">Optional</td>
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</tr>
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<tr>
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<td valign="top"><a href="#CHGPRB.TEXT"><b>TEXT</b></a></td>
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<td valign="top">Text 'description'</td>
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<td valign="top"><i>Character value</i>, <b><u>*SAME</u></b></td>
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<td valign="top">Optional</td>
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</tr>
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</table>
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<table width="100%">
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<tr><td align="right"><a href="#CHGPRB.Top_Of_Page">Top</a></td></tr>
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</table>
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</div>
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<div> <a name="CHGPRB.PRBID"></a>
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<h3>Problem identifier (PRBID)</h3>
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<p>Specifies the 10-character problem identifier of the problem log entry. Problems with different system origins can have the same identifier. This parameter can be used with the ORIGIN parameter to select a single problem from a particular system origin.
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</p>
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<p>This is a required parameter.
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</p>
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</div>
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<table width="100%">
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<tr><td align="right"><a href="#CHGPRB.Top_Of_Page">Top</a></td></tr>
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</table>
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<div> <a name="CHGPRB.ORIGIN"></a>
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<h3>Origin (ORIGIN)</h3>
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<p>Specifies the node of the system from which the problem log entry originated. This parameter is used with the PRBID parameter to uniquely identify the problem.
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</p>
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<p>The possible <b>network ID</b> values are:
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</p>
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<dl>
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<dt><b><u>*NETATR</u></b></dt>
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<dd>The local network identifier of this system is used.
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</dd>
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<dt><b><i>network-identifier</i></b></dt>
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<dd>Specify the network identifier of the system on which the problem originated.
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</dd>
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</dl>
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<p>The possible <b>control point name</b> values are:
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</p>
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<dl>
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<dt><b><u>*NETATR</u></b></dt>
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<dd>The local control point name of this system is used.
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</dd>
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<dt><b><i>control-point-name</i></b></dt>
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<dd>Specify the control point name of the system on which the problem originated.
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</dd>
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</dl>
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</div>
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<table width="100%">
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<tr><td align="right"><a href="#CHGPRB.Top_Of_Page">Top</a></td></tr>
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</table>
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<div> <a name="CHGPRB.SEV"></a>
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<h3>Severity (SEV)</h3>
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<p>Specifies the severity level of the problem. Severity levels are assigned by the user when the problem is prepared for reporting. The four severity levels are:
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</p>
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<dl>
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<dt><b>1</b></dt>
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<dd>High
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</dd>
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<dt><b>2</b></dt>
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<dd>Medium
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</dd>
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<dt><b>3</b></dt>
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<dd>Low
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</dd>
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<dt><b>4</b></dt>
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<dd>None
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</dd>
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</dl>
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<dl>
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<dt><b><u>*SAME</u></b></dt>
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<dd>The severity level does not change.
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</dd>
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<dt><b>*NONE</b></dt>
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<dd>No severity level is assigned to the problem.
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</dd>
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<dt><b><i>severity-level</i></b></dt>
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<dd>Specify the severity level of the problem.
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</dd>
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</dl>
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</div>
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<table width="100%">
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<tr><td align="right"><a href="#CHGPRB.Top_Of_Page">Top</a></td></tr>
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</table>
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<div> <a name="CHGPRB.ASNUSER"></a>
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<h3>User assigned (ASNUSER)</h3>
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<p>Specifies the user ID of the person to whom the problem is assigned.
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</p>
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<dl>
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<dt><b><u>*SAME</u></b></dt>
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<dd>The user ID does not change.
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</dd>
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<dt><b>*NONE</b></dt>
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<dd>No user is assigned to the problem.
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</dd>
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<dt><b><i>user-id</i></b></dt>
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<dd>Specify the user ID assigned to the problem.
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</dd>
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</dl>
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</div>
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<table width="100%">
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<tr><td align="right"><a href="#CHGPRB.Top_Of_Page">Top</a></td></tr>
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</table>
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<div> <a name="CHGPRB.GROUP"></a>
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<h3>Group assigned (GROUP)</h3>
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<p>Specifies the group in the filter to which the problem is assigned.
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</p>
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<dl>
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<dt><b><u>*SAME</u></b></dt>
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<dd>The group name does not change.
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</dd>
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<dt><b>*NONE</b></dt>
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<dd>The problem is not assigned to a filter group.
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</dd>
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<dt><b><i>group-name</i></b></dt>
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<dd>Specify the group into which the problem entry is filtered.
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</dd>
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</dl>
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</div>
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<table width="100%">
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<tr><td align="right"><a href="#CHGPRB.Top_Of_Page">Top</a></td></tr>
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</table>
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<div> <a name="CHGPRB.SRVID"></a>
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<h3>Service number (SRVID)</h3>
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<p>Specifies the service assigned number for the problem. This number was assigned when the problem was reported to IBM service support.
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</p>
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<dl>
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<dt><b><u>*SAME</u></b></dt>
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<dd>The service assigned number does not change.
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</dd>
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<dt><b>*NONE</b></dt>
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<dd>The problem has no service assigned number.
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</dd>
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<dt><b><i>service-assigned-number</i></b></dt>
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<dd>Specify the service assigned number for the problem.
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</dd>
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</dl>
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</div>
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<table width="100%">
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<tr><td align="right"><a href="#CHGPRB.Top_Of_Page">Top</a></td></tr>
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</table>
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<div> <a name="CHGPRB.PRBCGY"></a>
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<h3>Problem category (PRBCGY)</h3>
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<p>Specifies whether a problem should be logged and reported to the service provider, or logged only.
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</p>
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<dl>
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<dt><b><u>*SAME</u></b></dt>
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<dd>The setting does not change.
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</dd>
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<dt><b>*REPORT</b></dt>
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<dd>The problem will be logged and reported to the service provider.
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</dd>
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<dt><b>*LOGONLY</b></dt>
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<dd>The problem will be logged, but will not be reported to the service provider.
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</dd>
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</dl>
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</div>
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<table width="100%">
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<tr><td align="right"><a href="#CHGPRB.Top_Of_Page">Top</a></td></tr>
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</table>
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<div> <a name="CHGPRB.TEXT"></a>
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<h3>Text 'description' (TEXT)</h3>
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<p>Specifies the description of the problem.
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</p>
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<dl>
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<dt><b><u>*SAME</u></b></dt>
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<dd>The description does not change.
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</dd>
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<dt><b><i>problem-description-text</i></b></dt>
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<dd>Specify the problem description.
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</dd>
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</dl>
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</div>
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<table width="100%">
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<tr><td align="right"><a href="#CHGPRB.Top_Of_Page">Top</a></td></tr>
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</table>
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<hr size="2" width="100%">
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<div><h3><a name="CHGPRB.COMMAND.EXAMPLES">Examples</a> </h3>
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<p>
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<pre>
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CHGPRB PRBID(9213438081) ORIGIN(AS400 SYSTEM02) SEV(4)
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ASNUSER(JEFFREY) GROUP(CHGPROB) SRVID(PMR01)
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TEXT('NEW PROBLEM DESCRIPTION')
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</pre>
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</p>
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<p>This command changes the problem 9213438081 originating on SYSTEM02.AS400 to severity 4, changes the assigned user to JEFFREY, changes the group to CHGPROB, changes the service assigned number to PMR01, and adds a new description.
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</p>
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</div>
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<table width="100%">
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<tr><td align="right"><a href="#CHGPRB.Top_Of_Page">Top</a></td></tr>
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</table>
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<hr size="2" width="100%">
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<div><h3><a name="CHGPRB.ERROR.MESSAGES">Error messages</a> </h3>
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<p><b><u>*ESCAPE Messages</u></b>
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</p>
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<dl>
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<dt><b>CPF7AAD</b></dt>
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<dd>Problem &1 not changed.
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</dd>
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<dt><b>CPF7AA7</b></dt>
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<dd>Problem &1 not found or in use.
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</dd>
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<dt><b>CPF7A8D</b></dt>
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<dd>Problem &1 not changed.
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</dd>
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<dt><b>CPF7A9C</b></dt>
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<dd>Cannot work with the problem log at this time.
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</dd>
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</dl>
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</div>
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<table width="100%">
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<tr><td align="right"><a href="#CHGPRB.Top_Of_Page">Top</a></td></tr>
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</table>
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</body>
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</html>
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