60 lines
3.9 KiB
HTML
60 lines
3.9 KiB
HTML
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<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en-us" xml:lang="en-us">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<meta name="security" content="public" />
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<meta name="Robots" content="index,follow" />
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<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
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<meta name="DC.Type" content="task" />
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<meta name="DC.Title" content="Fix order status" />
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<meta name="abstract" content="You might have an occasion to report a hardware or software problem, which can result in a PTF being created to fix your problem. With the Work with Problem (WRKPRB) command, you can track the status of your problem." />
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<meta name="description" content="You might have an occasion to report a hardware or software problem, which can result in a PTF being created to fix your problem. With the Work with Problem (WRKPRB) command, you can track the status of your problem." />
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<meta name="DC.Relation" scheme="URI" content="rzam8fixstatus1.htm" />
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<meta name="DC.Relation" scheme="URI" content="../rzahb/rzahbrparzahbrpb.htm" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 1998, 2006" />
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<meta name="DC.Rights.Owner" content="(C) Copyright IBM Corporation 1998, 2006" />
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<meta name="DC.Format" content="XHTML" />
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<meta name="DC.Identifier" content="rzam8fixorderstatus" />
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<meta name="DC.Language" content="en-us" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- US Government Users Restricted Rights -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<link rel="stylesheet" type="text/css" href="./ibmdita.css" />
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<link rel="stylesheet" type="text/css" href="./ic.css" />
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<title>Fix order status</title>
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</head>
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<body id="rzam8fixorderstatus"><a name="rzam8fixorderstatus"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Fix order status</h1>
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<div><p><span><img src="./delta.gif" alt="Start of change" />You might have an occasion to report a hardware
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or software problem, which can result in a PTF being created to fix your problem.
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With the Work with Problem (WRKPRB) command, you can track the status of your
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problem.<img src="./deltaend.gif" alt="End of change" /></span></p>
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<div class="section"><p><img src="./delta.gif" alt="Start of change" />To find the status of your problem, follow these steps:<img src="./deltaend.gif" alt="End of change" /></p>
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</div>
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<ol><li><span>On any command line, type <kbd class="userinput">WRKPRB</kbd>. Press
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Enter.</span></li>
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<li><span>All fixes that you requested and have been sent (either electronically
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or through the mail) are identified in the Problem Description column as Fix
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Request on the Work with Problems display.</span></li>
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<li><span>Use option 5 (Display details) for the problem with the problem
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description Fix Request.</span></li>
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<li><span>Press F9 (Display PTFs) on the Display Problem Details display.
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All fixes related to the problem you selected are shown on the Display PTF
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information display. This includes the fixes you ordered, in addition to any
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others requested that are not already on your system.</span></li>
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</ol>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzam8fixstatus1.htm" title="The status of a PTF or fix indicates the activity of that PTF or fix within a product.">Fix status information</a></div>
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</div>
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<div class="reltasks"><strong>Related tasks</strong><br />
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<div><a href="../rzahb/rzahbrparzahbrpb.htm">Report a problem</a></div>
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</div>
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</div>
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</body>
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</html>
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