79 lines
4.7 KiB
HTML
79 lines
4.7 KiB
HTML
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<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en-us" xml:lang="en-us">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<meta name="security" content="public" />
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<meta name="Robots" content="index,follow" />
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<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
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<meta name="DC.Type" content="task" />
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<meta name="DC.Title" content="Product activity log" />
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<meta name="abstract" content="Locate the product activity log and work with your service provider to determine why your IP packets are being discarded." />
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<meta name="description" content="Locate the product activity log and work with your service provider to determine why your IP packets are being discarded." />
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<meta name="DC.Relation" scheme="URI" content="rzakutoolsadv.htm" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 1997, 2006" />
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<meta name="DC.Rights.Owner" content="(C) Copyright IBM Corporation 1997, 2006" />
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<meta name="DC.Format" content="XHTML" />
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<meta name="DC.Identifier" content="prodactiv" />
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<meta name="DC.Language" content="en-us" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- US Government Users Restricted Rights -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<link rel="stylesheet" type="text/css" href="./ibmdita.css" />
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<link rel="stylesheet" type="text/css" href="./ic.css" />
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<title>Product activity log</title>
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</head>
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<body id="prodactiv"><a name="prodactiv"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Product activity log</h1>
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<div><p>Locate the product activity log and work with your service provider
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to determine why your IP packets are being discarded.</p>
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<div class="section"> <p>This function is typically used at the request of your service
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provider. </p>
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<p>To work with the product activity log, you must have *SERVICE
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special authority. See the chapter on user profiles in <a href="../books/sc415302.pdf" target="_blank">iSeries™ Security Reference</a> <img src="wbpdf.gif" alt="Link to PDF" /> for more
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information about this type of authority.</p>
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<p>Use the product activity log
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to view error log data. Whenever a TCP/IP datagram is discarded because of
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a protocol error, the TCP/IP Licensed Internal Code creates an entry in the
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product activity log.</p>
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<div class="p">You can view entries for discarded datagrams that
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are outbound or inbound: <ul><li>Outbound datagrams - For outbound TCP/IP datagrams, an error is reported
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to the user and the outbound datagram is discarded. For example, you try to
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send a datagram over your X.25 connection, but the connection fails. </li>
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<li>Inbound datagrams - Inbound datagrams cause an entry in the product activity
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log to be created when both of these conditions are met: <ul><li>The Log protocol errors TCP/IP attribute is set to *YES.</li>
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<li>The datagram has failed one of the TCP/IP protocol validity tests specified
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in RFC 1122, causing the system to discard it. (<strong>Silently discarded</strong> means
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the following: Discard the received datagram without reporting an error to
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the originating host device.) Examples of such datagrams are those with checksums
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or destination addresses that are not valid.</li>
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</ul>
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</li>
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</ul>
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</div>
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<p>When a datagram is discarded, the IP and TCP or UDP datagram
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headers are logged in the detailed data of the product activity log entry.
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The system reference code for these product activity log entries is 7004.</p>
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<p>To
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display the Product Activity Log, follow these steps:</p>
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</div>
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<ol><li><span>At the command line, start STRSST (Start System Service Tools),
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and press Enter.</span></li>
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<li><span>Type your Service Tools user ID and password, and press Enter.</span></li>
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<li><span>In the System Service Tools menu, select Option 1 (Start a Service
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Tool), and press Enter.</span></li>
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<li><span>In the Start a Service Tool menu, select Option 1 (Product Activity
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Log), and press Enter.</span></li>
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<li><span>Contact your service provider for assistance.</span></li>
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</ol>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzakutoolsadv.htm" title="You can use these advanced problem solving techniques to solve complex problems. Most of these techniques require the collection of various debugging information.">Advanced troubleshooting tools</a></div>
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</div>
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</div>
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</body>
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</html>
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