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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
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"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html xmlns="http://www.w3.org/1999/xhtml" lang="en-US" xml:lang="en-us">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<meta name="dc.language" scheme="rfc1766" content="en-us" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- US Government Users Restricted Rights -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<meta name="dc.date" scheme="iso8601" content="2005-09-06" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 2004, 2006" />
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<title>Scenario: Configure a PPP dial-up connection through AGNS</title>
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<link rel="stylesheet" type="text/css" href="ibmidwb.css" />
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<link rel="stylesheet" type="text/css" href="ic.css" />
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</head>
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<body>
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<a id="Top_Of_Page" name="Top_Of_Page"></a><!-- Java sync-link -->
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<script language = "Javascript" src = "../rzahg/synch.js" type="text/javascript"></script>
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<a name="scenario1"></a>
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<h3 id="scenario1">Scenario: Configure a PPP dial-up connection through AGNS</h3>
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<p class="sectionscenariobar"><span class="bold">Situation</span></p>
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<p>Suppose you are responsible for maintaining an iSeries™ server for
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MyCompany, a small manufacturing company in Boone, Iowa. As part of providing
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this support, you need to establish a connection between IBM® electronic customer support and MyCompany's iSeries server. Since MyCompany does not have an Internet network connection,
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you can create a connection from your iSeries server through a dial-up point-to-point
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(PPP) using your internal modem. Because you do not need to provide connections
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for other systems, you do not need to consider providing connections for other
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servers or partitions.</p>
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<p class="sectionscenariobar"><span class="bold">Solution</span></p>
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<p>Create a Universal Connection to IBM through AT®&T Global Network Services (AGNS). In
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this case, you establish a connection through the Connection Manager on your
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local iSeries server through an AGNS point-to-point connection to electronic customer support.</p>
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<p></p>
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<p class="sectionscenariobar"><span class="bold">Advantages</span></p>
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<p>This scenario provides the following advantages:</p>
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<ul>
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<li>MyCompany does not need to invest in additional hardware or software to
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receive benefit from electronic customer support. You can configure this connection using the internal
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modem that you already own through the Universal Connection wizard or through
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the <span class="bold">GO SERVICE</span> or <span class="bold">CRTSRVCFG</span> CL command.</li>
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<li>The AGNS connection provides a simple means of ensuring that MyCompany
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has electronic customer support available for ease of troubleshooting server
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problems, tracking current system hardware and software, or receiving software
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updates and fixes.</li>
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<li>The AGNS provides a secure connection between MyCompany and IBM by
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implementing its own security when making a connection. You do not need to
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provide additional security.</li></ul>
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<p class="sectionscenariobar"><span class="bold">Objectives </span></p>
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<p>In this scenario, the MyCompany wants to ensure that IBM can support
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the MyCompany computer system, when requested by the company's network administrator.
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The objectives of this scenario are as follows:</p>
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<ul>
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<li>To create a secure point-to-point dial-up connection between MyCompany
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and electronic customer support through AT&T Global Network Services</li>
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<li>To automate customer support through electronic customer support and services</li>
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<li>To allow electronic customer support to create an electronic hardware
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and software inventory of MyCompany's iSeries system</li>
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<li>To request that electronic customer support send software fixes and updates
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to MyCompany over the network</li></ul>
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<p class="sectionscenariobar"><span class="bold">Details</span></p>
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<p>The following diagram illustrates connecting the MyCompany iSeries server to
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electronic customer support through an AT&T Global Network Services connection.</p>
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<div class="mmobj">
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<img src="rzatj503.gif" alt="Diagram depicting electronic customer support through an AT&T Global Network Services connection." /></div>
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<p><span class="bold">Configuring Universal Connection</span></p>
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<ul>
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<li>iSeries Navigator launches the Universal Connection Wizard to configure
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the connection. This only needs to be done once unless AT&T phone numbers
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or other information needs to be updated.</li></ul>
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<p><span class="bold">Using Universal Connection</span></p>
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<p>When a Service Application wants to use the Universal Connection to communicate
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with IBM the following will occur:</p>
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<ul>
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<li>A Point-to-Point connection is made through an AT&T Local Interface Gateway (LIG).</li>
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<li>A Virtual Private Network (VPN) is established, if the service application
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is not providing its own encrypted communications, through the AT&T LIG and
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the Internet to a VPN Gateway at IBM.</li>
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<li>The service application communicates with the appropriate IBM servers to perform
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the requested service.</li></ul>
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<a name="scenprereqs1"></a>
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<p id="scenprereqs1" class="sectionscenariobar"><span class="bold">Prerequisites
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and assumptions</span></p>
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<p>The prerequisites for enabling electronic customer support over an AGNS
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connection include:</p>
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<div>
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<ul>
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<li>Ensure that the iSeries Access for Windows® and iSeries Navigator exist on your personal computer,
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as described in the <a href="../rzaij/rzaijrzaijinstall.htm">iSeries Access for Windows:
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Installation and setup</a> topic.</li>
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<li>Ensure that you install all of the latest service packs for iSeries Navigator.
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The scenarios show using the V5R4 version of the software.</li>
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<li>Ensure that TCP/IP is active. You can start TCP/IP through the Start TCP/IP
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(STRTCP) command.</li>
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<li>You must have security officer (*SECOFR) authority with *ALLOBJ,
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*IOSYSCFG, and *SECADM special authorities in your i5/OS™ user profile and *USE authority to WRKCNTINF
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in order to configure the connection using the Universal Connection wizard.</li>
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<li>You must install the TCP/IP Connectivity Utilities (5722–TC1).</li>
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<li>For the virtual private network (VPN) and SSL to operate,
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you must install the Digital Certificate Manager (DCM) (5722-SS1 option 34).</li>
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<li>Ensure that the QRETSVRSEC system value is set to 1. You can
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check this value with the Display System Value (DSPSYSVAL) command. If this
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value is not set to 1, enter a Change System Value (CHGSYSVAL) command. This
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allows the account userid and password to be stored on the iSeries server.</li>
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<li>If you are using an internal modem such as the 56 Kbps modem
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that is provided with the 9793 adapter card, ensure that the network attribute
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MDMCNTRYID is set appropriately. You can check this value with the Display
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Network Attributes (DSPNETA) command. If this value is not set correctly,
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change this value with a Change Network Attributes (CHGNETA) command.</li></ul></div>
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<p class="sectionscenariobar"><span class="bold">Current® system configuration steps</span></p>
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<p>Assuming that TCP/IP configuration already exists and works, complete the
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following steps to set up the Universal Connection if you connect to electronic
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customer support through MyCompany's local server:</p>
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<ol type="1">
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<li><a href="scenario1.htm#step1agns1">Complete the planning worksheet.</a></li>
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<li><a href="scenario1.htm#step2agns1">Start iSeries Navigator and select the Universal
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Connection wizard.</a></li>
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<li><a href="scenario1.htm#step3agns1">Enter the service, address, and country information
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on the Universal Connection wizard dialogs.</a></li>
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<li><a href="scenario1.htm#step4agns1">Under Connect from the Current System,
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select the dialup connection using AT&T Global Network Services as a connection
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type.</a></li>
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<li><a href="scenario1.htm#step5agns1">Choose a hardware resource, primary telephone
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number, and backup telephone number for creating a connection over the modem.</a></li>
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<li><a href="scenario1.htm#step6agns1">For proxy option, configure a proxy destination.</a></li>
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<li><a href="scenario1.htm#step7agns1">Indicate that this server does not provide connectivity
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for other servers or partitions.</a></li>
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<li><a href="scenario1.htm#step8agns1">Review the Summary window to ensure that the configuration
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meets your requirements, and click <span class="bold">Finish</span> to save your
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configuration.</a></li>
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<li>When prompted, <a href="scenario1.htm#step9agns1">test the connection from your server
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to electronic customer support.</a></li>
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<li><a href="scenario1.htm#step10agns1">Configure a backup configuration.</a></li></ol>
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<p></p>
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<a name="wq14"></a>
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<div class="notetitle" id="wq14">Note:</div>
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<div class="notebody">Repeat this process for each service application you would
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like to use.</div>
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<p><span class="bold">Scenario details: Configure a point-to-point dial-up connection
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to AGNS</span></p>
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<p>After you complete the <a href="scenario1.htm#scenprereqs1">prerequisites</a>, you
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are ready to begin configuring the Universal Connection through the wizard.</p>
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<a name="step1agns1"></a>
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<p id="step1agns1" class="sectionscenariobar"><span class="bold">Step 1: Complete
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the planning worksheet. </span></p>
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<p>The following planning work sheet illustrates the type of information you
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need before configuring the AGNS connection. You use this information when
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running the Universal Connection wizard.</p>
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<a name="wq15"></a>
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<table id="wq15" width="100%" summary="" border="1" frame="border" rules="all" class="blocksingleborder">
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<thead valign="bottom">
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<tr class="tablemainheaderbar">
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<th id="wq16" width="58%" align="left" valign="top">Planning work sheet</th>
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<th id="wq17" width="41%" align="left" valign="top">Answers</th>
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</tr>
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</thead>
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<tbody valign="top">
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<tr>
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<td headers="wq16"><span class="bold">Service information</span>
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<ul>
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<li>Company</li>
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<li>Contact name</li>
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<li>Telephone number</li>
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<li>Help desk or pager number</li>
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<li>Fax number</li>
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<li>Alternate fax number</li></ul></td>
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<td align="left" headers="wq17"><span> </span>
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<ul>
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<li>MyCompany</li>
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<li>Tom Smith</li>
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<li>515–870–9990</li>
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<li>515–870–9942</li>
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<li>515–870–5586</li>
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<li>515–870–5587</li></ul></td>
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</tr>
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<tr>
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<td headers="wq16"><span class="bold">Company address</span>
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<ul>
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<li>Street address</li>
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<li>City or locality</li>
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<li>State or province</li>
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<li>Country (or region)</li>
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<li>Postal code</li>
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<li>National language version</li>
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<li>Electronic mail address</li>
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<li>Alternate electronic mail address</li>
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<li>Media for PTFs (fixes)</li></ul></td>
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<td align="left" headers="wq17"><span> </span>
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<ul>
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<li>94 West Proctor St.</li>
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<li>Boone</li>
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<li>Iowa</li>
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<li>United States</li>
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<li>55902</li>
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<li>English (2924)</li>
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<li>myname@company.com</li>
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<li>myname@othercompany.com</li>
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<li>Automatic selection</li></ul></td>
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</tr>
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<tr>
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<td headers="wq16"><span class="bold">Location</span>
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<ul>
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<li>Country (or region)</li>
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<li>State</li></ul></td>
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<td align="left" headers="wq17"><span> </span>
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<ul>
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<li>United States</li>
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<li>Iowa</li></ul></td>
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</tr>
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<tr>
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<td headers="wq16">Connection method</td>
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<td align="left" headers="wq17">Through the local (current) iSeries server</td>
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</tr>
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<tr>
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<td headers="wq16">Connection type</td>
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<td align="left" headers="wq17">A dial-up connection through AT&T Global
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Network Services</td>
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</tr>
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<tr>
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<td headers="wq16">Hardware resource</td>
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<td align="left" headers="wq17">CMN08</td>
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</tr>
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</tbody>
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</table>
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<p>If you prefer using <a href="../clfinder/finder.htm">CL Commands</a> to
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create the configuration, use the Change Contact Information (CHGCNTINF) and
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the Create Service Configuration (CRTSRVCFG) commands.</p>
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<a name="step2agns1"></a>
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<p id="step2agns1" class="sectionscenariobar"><span class="bold">Step 2: Start iSeries Navigator and select the Universal Connection wizard.</span></p>
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<div>
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<p>To start the Universal Connection wizard and begin establishing your connection:</p>
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<ol type="1">
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<li>Open iSeries Navigator software.</li>
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<li>Select the server under the My Connections folder that you want to configure
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for electronic customer support.</li>
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<li>Expand <span class="bold">Network</span>.</li>
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<li>Expand <span class="bold">Remote Access Services</span>.</li>
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<li>Right-click <span class="bold">Originator Connection
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Profiles</span>.</li>
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<li>Select <span class="bold">Configure IBM Universal Connection</span> to start the Universal Connection wizard. The Welcome dialog appears.</li></ol>
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<a name="wq19"></a>
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<div class="notetitle" id="wq19">Note:</div>
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<div class="notebody">A progress bar indicates that iSeries Navigator
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is loading the Universal Connection wizard. If you encounter problems while running the wizard, see <a href="troubleintro.htm#troubleintro">Troubleshoot the Universal Connection wizard</a> for a solution. Run the wizard again after solving the
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problem.</div></div>
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<a name="step3agns1"></a>
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<p id="step3agns1" class="sectionscenariobar"><span class="bold">Step 3: Enter
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the service, address, and country information on the Universal Connection
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wizard dialogs. </span></p>
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<div>
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<p>To enter information about your company and connections:</p>
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<ol type="1">
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<li>On the Select Configuration dialog, select either <span class="bold">Primary connection configuration</span> or <span class="bold">Backup connection
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configuration</span>. The default is primary. Check the <span class="bold">View
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and modify contact information</span> box and click <span class="bold">Next</span></li>
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<li>On the Service Information dialog, enter the following information about
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MyCompany and click <span class="bold">Next</span>:
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<ul>
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<li>Company – MyCompany</li>
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<li>Contact name – Tom Smith</li>
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<li>Telephone number – 515–870–9990</li>
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<li>Help desk or pager number— 515–870–9999</li>
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<li>Fax number — 515–870–5586</li>
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<li>Alternate fax number — 515–870–9942</li></ul>
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<p>If this information exists on your server, the company data already
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appears in the fields. For example, if MyCompany previously created a configuration,
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the wizard retrieves the data from the existing configuration.</p></li>
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<li>On the Company Address dialog, enter MyCompany's address and click <span class="bold">Next</span>.
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<ul>
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<li>Street address – 94 West Proctor St.</li>
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<li>City or locality – Boone</li>
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<li>State or province – Iowa</li>
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<li>Country or region – United States</li>
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<li>Postal code – 55902</li>
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<li>National language version – English (2924)</li>
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<li>Electronic mail address – myname@company.com</li>
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<li>Alternate electronic mail address – myname@othercompany.com</li>
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<li>Media for PTFs – Automatic selection</li></ul></li>
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<li>On the Location dialog, select the country (or region) and the state or
|
||
|
|
province where your iSeries server resides and Click <span class="bold">Next</span>.
|
||
|
|
<ul>
|
||
|
|
<li>Country (or region) – United States</li>
|
||
|
|
<li>State – Iowa</li></ul></li></ol></div>
|
||
|
|
<div>
|
||
|
|
<a name="step4agns1"></a>
|
||
|
|
<p id="step4agns1" class="sectionscenariobar"><span class="bold">Step 4: Under Connect from the Current System, select the dialup connection
|
||
|
|
using AT&T Global Network Services as a connection type.</span></p>
|
||
|
|
<a name="wq21"></a>
|
||
|
|
<div class="notetitle" id="wq21">Note:</div>
|
||
|
|
<div class="notebody">There is a checkbox to <span class="bold">Additionally
|
||
|
|
configure a proxy connection</span>. If this box is checked, Step 6 will appear.
|
||
|
|
If your enterprise has an HTTP proxy or you've configured a service and support
|
||
|
|
proxy on another system or partition, and you wish to use that for Universal
|
||
|
|
Connection applications which support going through a proxy, check this box.</div>
|
||
|
|
<a name="step5agns1"></a>
|
||
|
|
<p id="step5agns1" class="sectionscenariobar"> <span class="bold">Step 5: Choose
|
||
|
|
a hardware resource, primary telephone number, and backup telephone number
|
||
|
|
for creating a connection over the modem.</span></p>
|
||
|
|
<div>
|
||
|
|
<p>To specify hardware resources, telephone lines, and modems</p>
|
||
|
|
<ol type="1">
|
||
|
|
<li>Select an existing hardware resource from the list on the dialog and click <span class="bold">Next</span>. You can sort the hardware resources list
|
||
|
|
in one of these ways:
|
||
|
|
<ul>
|
||
|
|
<li>List internal modem resources only.</li>
|
||
|
|
<li>List all resources by name.</li>
|
||
|
|
<li>List all resources by location</li></ul></li>
|
||
|
|
<li id="conloc_1_04">
|
||
|
|
<a name="conloc_1_04"></a> Select the appropriate country or region
|
||
|
|
and state from the Phone Number dialog. A group of corresponding cities and
|
||
|
|
telephone numbers appears in the City list. Select a telephone number from
|
||
|
|
the list. If your location requires a dial prefix (such as a 9) or does not
|
||
|
|
require part of the phone number (such as an area code), modify the selected
|
||
|
|
phone number. Note that if a delay is required between a dial prefix and the
|
||
|
|
rest of the number, insert a comma to add a delay. Click <span class="bold">Next</span>. The wizard takes you to the Backup Phone Number dialog.
|
||
|
|
<a name="wq23"></a>
|
||
|
|
<div class="notetitle" id="wq23">Note:</div>
|
||
|
|
<div class="notebody"> If you have never connected your server through AT&T, the telephone numbers may not be
|
||
|
|
current. Verify your telephone number selections at the <a href="http://www.attbusiness.net" target="_blank">AT&T Business Internet Services</a> (www.attbusiness.net)
|
||
|
|
<img src="www.gif" alt="Link outside Information Center" /> Web site.</div></li>
|
||
|
|
<li>Optional: Select the appropriate country or region and state
|
||
|
|
from the Backup Phone number dialog. A group of corresponding cities and telephone
|
||
|
|
numbers appears in the City list. Select a telephone number from the list,
|
||
|
|
modify (if necessary) as described above, and click <span class="bold">Next</span>.
|
||
|
|
<p>If your server has an external modem associated with the hardware
|
||
|
|
resource and line, the wizard takes you to the Modem dialog, as described
|
||
|
|
in Step <a href="scenario1.htm#restep6">4</a>. If the resource selected is for an internal
|
||
|
|
modem, the wizard takes you to Step 8.</p></li>
|
||
|
|
<li id="restep6">
|
||
|
|
<a name="restep6"></a>Optional: If your server uses an external modem, select a
|
||
|
|
modem name from the list, and click <span class="bold">Next</span>.</li></ol></div>
|
||
|
|
<a name="step6agns1"></a>
|
||
|
|
<p id="step6agns1" class="sectionscenariobar"><span class="bold">Step 6: For
|
||
|
|
proxy option, configure a proxy destination.</span></p>
|
||
|
|
<a name="wq24"></a>
|
||
|
|
<div class="notetitle" id="wq24">Note:</div>
|
||
|
|
<div class="notebody">This screen only appears if the proxy option was selected
|
||
|
|
in Step 4.</div>
|
||
|
|
<div>
|
||
|
|
<p>To configure a proxy destination</p>
|
||
|
|
<ol type="1">
|
||
|
|
<li><span class="bold">Attempt proxy connection first</span>
|
||
|
|
<ol type="a">
|
||
|
|
<li>Choose this option if you want the proxy to take precedence
|
||
|
|
over the configuration for this scenario.</li>
|
||
|
|
<li>If necessary, check the <span class="bold">Proxy destination
|
||
|
|
requires HTTP basic authentication</span> box and fill in the <span class="bold">User name</span> and <span class="bold">Password</span> fields.</li>
|
||
|
|
<li>Click <span class="bold">Next</span> and proceed to the next Step.</li></ol></li>
|
||
|
|
<li><span class="bold">Attempt proxy connection if previously defined configuration
|
||
|
|
fails</span>
|
||
|
|
<ol type="a">
|
||
|
|
<li>Choose this option if the proxy is to be used only in the
|
||
|
|
event that the configuration for this scenario fails.</li>
|
||
|
|
<li>Fill in the <span class="bold">Proxy IP address or host name</span> field.</li>
|
||
|
|
<li>Fill in the <span class="bold">Proxy port</span> field.</li>
|
||
|
|
<li>If necessary, check the <span class="bold">Proxy destination requires HTTP
|
||
|
|
basic authentication</span> box and fill in the <span class="bold">User name</span> and <span class="bold">Password</span> fields.</li>
|
||
|
|
<li>Click <span class="bold">Next</span> and proceed to the next Step.</li></ol></li></ol></div>
|
||
|
|
<a name="step7agns1"></a>
|
||
|
|
<p id="step7agns1" class="sectionscenariobar"><span class="bold">Step 7: Indicate
|
||
|
|
that this server does not provide connectivity for other servers or partitions.</span></p>
|
||
|
|
<p>Click <span class="bold">No</span> to indicate that this server has a direct
|
||
|
|
connection to electronic customer support without providing connectivity for
|
||
|
|
other systems or partitions.</p>
|
||
|
|
<a name="step8agns1"></a>
|
||
|
|
<p id="step8agns1" class="sectionscenariobar"><span class="bold">Step 8: Review
|
||
|
|
the Summary window to ensure that the configuration meets your requirements,
|
||
|
|
and click <span class="bold">Finish</span> to save your configuration.</span></p>
|
||
|
|
<div>
|
||
|
|
<p>To complete and save your server configuration:</p>
|
||
|
|
<ol type="1">
|
||
|
|
<li>Review the configuration summary. Click <span class="bold">Back</span> if you need to change a value on any of the wizard dialogs.</li>
|
||
|
|
<li>When the configuration is correct, click <span class="bold">Finish</span> to save the configuration. A progress bar indicates that the wizard
|
||
|
|
is in the process of saving the configuration.</li></ol></div>
|
||
|
|
<a name="step9agns1"></a>
|
||
|
|
<p id="step9agns1" class="sectionscenariobar"><span class="bold">Step 9: Test
|
||
|
|
the connection from your server to electronic customer support.</span></p>
|
||
|
|
<div>
|
||
|
|
<p>To test the configuration:</p>
|
||
|
|
<ol type="1">
|
||
|
|
<li>Click <span class="bold">Yes</span> when the wizard prompts you to test the
|
||
|
|
configuration. The Verify Universal Connection dialog appears.</li>
|
||
|
|
<li>Make note of any problems as the wizard displays verification progress.</li>
|
||
|
|
<li>Click <span class="bold">OK</span> when the wizard indicates that verification
|
||
|
|
is complete.</li>
|
||
|
|
<li>If the wizard finds errors, restart the Universal Connection wizard, make
|
||
|
|
necessary corrections, save, and retest the corrected configuration.</li></ol></div>
|
||
|
|
<a name="step10agns1"></a>
|
||
|
|
<p id="step10agns1" class="sectionscenariobar"><span class="bold">Step 10: Configure
|
||
|
|
a backup configuration.</span></p>
|
||
|
|
<div>
|
||
|
|
<p>If an additional connection method is available to you, it is suggested
|
||
|
|
that you rerun the wizard to configure a backup. This backup will be used
|
||
|
|
automatically in the event that the primary connection fails.</p></div></div>
|
||
|
|
<a id="Bot_Of_Page" name="Bot_Of_Page"></a>
|
||
|
|
</body>
|
||
|
|
</html>
|