ibm-information-center/dist/eclipse/plugins/i5OS.ic.rzakg_5.4.0.1/rzakgtroubleshooting.htm

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<h1 class="topictitle1">Troubleshoot DHCP</h1>
<div><p>You can view job log and trace data, as well as use troubleshooting
lists for common problems.</p>
<div class="section"><p>The following information is provided to help you troubleshoot
problems that you might have with your DHCP server. If your problem is not
listed here, review the Planning for DHCP topic to verify that
you have taken everything into consideration for your DHCP configuration.</p>
<p>Select
a problem description from the following list, or read Gathering detailed
DHCP error information topic for directions to access server log data and
trace information.</p>
</div>
</div>
<div>
<ul class="ullinks">
<li class="ulchildlink"><strong><a href="gatherdhcperrorinfo.htm">Gather detailed DHCP error information</a></strong><br />
There are a couple of ways to find out the error details behind the problem that you are encountering.</li>
<li class="ulchildlink"><strong><a href="rzakgproblemnoip.htm">Problem: Clients are not receiving an IP address or their configuration information</a></strong><br />
Problems might occur if the clients cannot receive an IP address or the configuration information. An IP address is leased to a client through a four-step process between the client and the DHCP server.</li>
<li class="ulchildlink"><strong><a href="rzakgproblemdupip.htm">Problem: Duplicate IP address assignments on the same network</a></strong><br />
An IP address should be unique across your network. The DHCP server cannot assign a single IP address to more than one client.</li>
<li class="ulchildlink"><strong><a href="rzakgproblemddns.htm">Problem: DNS records are not being updated by DHCP</a></strong><br />
The iSeries™ DHCP
server is capable of dynamically updating DNS resource records. Dynamic update
errors might be caused by the failure of DNS records update.</li>
<li class="ulchildlink"><strong><a href="rzakgproblemjoblog.htm">Problem: DHCP job log has DNS030B messages with error code 3447</a></strong><br />
Error code 3447 means that the DHCP server timed out waiting for
a response from the DNS server. This might be due to network or connection
problems between the iSeries™ DHCP server and DNS server.</li>
</ul>
<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzakgkickoff.htm" title="Dynamic Host Configuration Protocol (DHCP) is a TCP/IP standard that uses a central server to manage IP addresses and other configuration details for an entire network.">Dynamic Host Configuration Protocol</a></div>
</div>
<div class="relconcepts"><strong>Related concepts</strong><br />
<div><a href="../rzajt/rzajtrzajtprbcomtraceinsts.htm">iSeries Communication Trace</a></div>
</div>
<div class="relref"><strong>Related reference</strong><br />
<div><a href="rzakgplanning.htm" title="There are several steps you must take to plan how DHCP should be set up for your network.">Plan for DHCP</a></div>
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