ibm-information-center/dist/eclipse/plugins/i5OS.ic.rzajr_5.4.0.1/rzajrtroublestatus.htm

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<h1 class="topictitle1">Troubleshoot status messages</h1>
<div><p> If you encounter connection problems when connecting a console,
Operations Console provides status messages to assist you in troubleshooting
the connections.</p>
<div class="section"><p>A status message indicates whether or not you have a connection
problem. It is displayed under <samp class="codeph">Status</samp> in the Connection details
area of the iSeries™ Operations
Console window.</p>
</div>
<div class="section"><p>Do the following before you start troubleshooting the connection: </p>
<ul><li>Make sure that you have the latest Service pack for iSeries Access
for Windows<sup>®</sup>.</li>
<li>If your local console allows remote consoles to connect to it, make sure
that you have the same service packs at the local console and remote console.</li>
</ul>
</div>
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<ul class="ullinks">
<li class="ulchildlink"><strong><a href="rzajrtroublestatusnormal.htm">Status messages when configuration is running normally</a></strong><br />
The following status messages assist you in identifying whether or not you have connection problems.</li>
<li class="ulchildlink"><strong><a href="rzajrtroublestatuswrong.htm">Status messages when you have connection problems</a></strong><br />
The following status messages assist you in identifying whether or not you have connection problems.</li>
</ul>
<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzajrtroubleshooting.htm" title="Solve connection, authentication, and emulator problems when using Operations Console.">Troubleshoot Operations Console connections</a></div>
</div>
<div class="relref"><strong>Related reference</strong><br />
<div><a href="rzajrapplyservicepacks.htm" title="You should have the latest Service Pack program temporary fix (PTF) for iSeries Access for Windows and the latest level of iSeries Access for Windows on your PC.">Apply iSeries Access for Windows service packs</a></div>
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