51 lines
3.3 KiB
HTML
51 lines
3.3 KiB
HTML
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<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en-us" xml:lang="en-us">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<meta name="security" content="public" />
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<meta name="Robots" content="index,follow" />
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<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
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<meta name="DC.Type" content="reference" />
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<meta name="DC.Title" content="Electronic customer support: Command authority" />
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<meta name="abstract" content="Use this information to find out what authorities are required to use electronic customer support." />
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<meta name="description" content="Use this information to find out what authorities are required to use electronic customer support." />
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<meta name="DC.Relation" scheme="URI" content="rzajiecs.htm" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 1998, 2006" />
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<meta name="DC.Rights.Owner" content="(C) Copyright IBM Corporation 1998, 2006" />
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<meta name="DC.Format" content="XHTML" />
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<meta name="DC.Identifier" content="rzajiecb" />
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<meta name="DC.Language" content="en-us" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- US Government Users Restricted Rights -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<link rel="stylesheet" type="text/css" href="./ibmdita.css" />
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<link rel="stylesheet" type="text/css" href="./ic.css" />
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<title>Electronic customer support: Command authority</title>
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</head>
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<body id="rzajiecb"><a name="rzajiecb"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Electronic customer support: Command authority</h1>
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<div><p>Use this information to find out what authorities are required
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to use electronic customer support.</p>
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<div class="section"><p>To use electronic customer support, your security
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officer must give you authority to the following commands:</p>
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</div>
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<div class="section"> <ul><li><span class="cmdname">Send Program Temporary Fix (PTF) Order (SNDPTFORD)</span></li>
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<li><span class="cmdname">Send Service Request (SNDSRVRQS)</span></li>
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<li><span class="cmdname">Work with Contact Information (WRKCNTINF)</span></li>
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<li><span class="cmdname">Work with Order Requests (WRKORDRQS)</span></li>
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<li><span class="cmdname">Request Order Assistance (RQSORDAST)</span></li>
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</ul>
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<div class="note"><span class="notetitle">Note:</span> Refer to the <a href="../rbam6/rbam6clmain.htm">Control language (CL)</a> topic for details on these CL commands.</div>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzajiecs.htm" title="Your server can help you isolate the cause of system-detected hardware problems and some software problems. Your server also has an integrated set of functions that are designed to help service and support your system. These are the functions of electronic customer support.">Electronic customer support</a></div>
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</div>
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</div>
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</body>
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</html>
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