ibm-information-center/dist/eclipse/plugins/i5OS.ic.rzaji_5.4.0.1/cfgsna.htm

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<meta name="DC.Title" content="Configure an SNA connection" />
<meta name="abstract" content="If you intend to access electronic customer support using SNA and a synchronous (SDLC) capable modem, then complete these tasks to establish your connection to IBM's support services." />
<meta name="description" content="If you intend to access electronic customer support using SNA and a synchronous (SDLC) capable modem, then complete these tasks to establish your connection to IBM's support services." />
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<title>Configure an SNA connection</title>
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<body id="cfgsna"><a name="cfgsna"><!-- --></a>
<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
<h1 class="topictitle1">Configure an SNA connection</h1>
<div><p>If you intend to access electronic customer support using SNA and
a synchronous (SDLC) capable modem, then complete these tasks to establish
your connection to IBM's support services. </p>
<div class="note"><span class="notetitle">Notes:</span> <ol><li>This type of configuration does not work with Electronic Service Agent™.</li>
<li>You can configure this type of access as a backup in case the Universal
Connection is unable to be established. The Universal Connection will automatically
fall back to this configuration if it exists. However, this connection type
only works for PPP and VPN connection types.</li>
</ol>
</div>
</div>
<div>
<ul class="ullinks">
<li class="ulchildlink"><strong><a href="cfgsna4.htm">Gather configuration information</a></strong><br />
</li>
<li class="ulchildlink"><strong><a href="cfgsna3.htm">Get ready to begin configuration</a></strong><br />
</li>
<li class="ulchildlink"><strong><a href="cfgsna2.htm">Configure telephone information</a></strong><br />
</li>
<li class="ulchildlink"><strong><a href="cfgsna1.htm">Configure contact information</a></strong><br />
</li>
</ul>
<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzaji_setup.htm" title="If you are using a Hardware Management Console for eServer, there are steps you need to do on your Hardware Management Console (HMC) to set up a connection to IBM.">Set up a connection to IBM</a></div>
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</div>
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