78 lines
5.6 KiB
HTML
78 lines
5.6 KiB
HTML
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<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en-us" xml:lang="en-us">
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<head>
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<meta name="DC.Type" content="concept" />
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<meta name="DC.Title" content="Automatically generated diagnostic information" />
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<meta name="abstract" content="Some Telnet server errors will automatically generate diagnostic information. This section describes how to retrieve that information." />
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<meta name="description" content="Some Telnet server errors will automatically generate diagnostic information. This section describes how to retrieve that information." />
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<meta name="copyright" content="(C) Copyright IBM Corporation 1998, 2006" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<link rel="stylesheet" type="text/css" href="./ibmdita.css" />
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<link rel="stylesheet" type="text/css" href="./ic.css" />
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<title>Automatically generated diagnostic information</title>
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</head>
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<body id="rzaiwmst52"><a name="rzaiwmst52"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Automatically generated diagnostic information</h1>
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<div><p>Some Telnet server errors will automatically generate diagnostic
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information. This section describes how to retrieve that information.</p>
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<p>There might be some automatically generated diagnostic information produced
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when certain errors occur within the Telnet server. There will be times when
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your service representative will require this diagnostic information to properly
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analyze a Telnet server problem.</p>
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<p>If any Telnet or device manager job fails with a first failure data capture
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(FFDC) error, you will see the spooled files under the WRKSPLF QTCP profile.
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When a job fails with an FFDC error, each failing job will automatically have
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two dumps. One is a dump made by calling DSPJOB *PRINT, and DSPJOBLOG *PRINT
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makes the other. In this way, you get both the job log and job run attributes
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dumped and have the output from user data group together with a job number
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identifier. Then you can match up with any VTM component trace output.</p>
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<p>You will see a total of four spooled files; two for the QTVTELNET job and
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two for the QTVDEVICE job. When the system encounters an FFDC error, these
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spooled files automatically generate. For an example, see the following figure:</p>
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<div class="fignone"><span class="figcap">Figure 1. Work with all spooled files display</span><pre> +---------------------------------------------------------------------------------+
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| Work with All Spooled Files |
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|Type options, press Enter. |
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| 1=Send 2=Change 3=Hold 4=Delete 5=Display 6=Release 7=Messages|
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| 8=Attributes 9=Work with printing status |
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| Device or |
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|Opt File User Queue User Data Sts Pages |
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| QPJOBLOG QTCP QEZJOBLOG TV016868 HLD 4 |
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| QPDSPJOB QTCP QPRINT TV016868 HLD 7 |
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| QPJOBLOG QTCP QEZJOBLOG TV016955 HLD 3 |
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| QPDSPJOB QTCP QPRINT TV016955 HLD 7 |
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| QPJOBLOG QTCP QEZJOBLOG TV017231 HLD 3 |
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| QPJOBLOG QTCP QEZJOBLOG TV017232 HLD 3 |
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| QPDSPJOB QTCP QPRINT TV017232 HLD 7 |
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| QPDSPJOB QTCP QPRINT TV017231 HLD 7 |
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|Parameters for options 1, 2, 3 or command |
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|===> |
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|F3=Exit F10=View 4 F11=View 2 F12=Cancel F22=Printers F24=More keys |
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+---------------------------------------------------------------------------------+</pre>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzaiwtrouble.htm" title="This topic provides helpful information to assist you in troubleshooting and correcting problems with Telnet.">Troubleshoot Telnet problems</a></div>
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</div>
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</div>
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</body>
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</html>
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