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<h1 class="topictitle1">Check component journals</h1>
<div><p>You can check journals that record errors to determine how to solve
a particular e-mail problem.</p>
<div class="section"><p>Your iSeries™ server
uses various queues, programs, and journaling documents so you can tell why
your e-mail server is not delivering your mail. The journaling function can
be helpful in offering insight as to what might be going wrong with your e-mail
system. Journaling uses processing unit cycles, so the machine performs best
when journaling is off.</p>
<p>The journaling function documents the following
items:</p>
<ul><li>Transitions -- programs to queues, queues to program.</li>
<li>Events -- Arrival of mail through the server, delivery
of mail through the client, storage of mail on retry queues or resource busy
queues.</li>
<li>Tracking and some measurement data -- 822 message ID,
MSF message ID, size of message, originator, recipients.</li>
</ul>
<p>Journal records are stored in journal receivers. These receivers are
user managed. When the journal becomes full, issue the Change Journal (CHGJRN)
command to change to a new journal receiver. The new SMTP Journaling function
uses the QZMF journal.</p>
<p>To turn on journaling and view the journal contents,
follow these steps:</p>
</div>
<ol><li><span>In iSeries Navigator
expand <span class="menucascade"><span class="uicontrol">your iSeries server</span> &gt; <span class="uicontrol">Network</span> &gt; <span class="uicontrol">Servers</span> &gt; <span class="uicontrol">TCP/IP</span></span>.</span></li>
<li><span>Double-click <span class="uicontrol">SMTP</span>. The <span class="wintitle">SMTP properties</span> dialog
appears.</span></li>
<li><span>Click the <span class="uicontrol">General</span> tab.</span></li>
<li><span>Select the <span class="uicontrol">Enable journal entries</span> check
box.</span></li>
<li><span>Open an emulation session.</span></li>
<li><span>To convert the SMTP journal entries to a viewable form, in the
character-based interface, type: <samp class="codeph">DSPJRN JRN(QZMF) OUTPUT(*OUTFILE)
OUTFILE(<em>jrnlib/zmfstuff</em>) OUTMBR(<em>MAR2</em>) ENTDTALEN(512)</samp>,
where <em>jrnlib</em> is the name of the library, and <em>zmfstuff</em> is the
name of the physical file.</span></li>
<li><span>To view the SMTP journal entries, type <samp class="codeph">DSPPFM FILE(<em>jrnlib/zmfstuff</em>)
MBR(<var class="varname">MAR2</var>)</samp>on the command line.</span></li>
<li><span>Press F20 (Shift + F8) to see the journal-specific information.</span></li>
</ol>
</div>
<div>
<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzairfixemail.htm" title="This information is designed to help you solve problems related to e-mail that you might experience.">Troubleshoot e-mail</a></div>
</div>
<div class="relconcepts"><strong>Related concepts</strong><br />
<div><a href="rzairsmtppa.htm" title="You can use simple steps to determine what is causing a problem with e-mail.">Determine problems with e-mail</a></div>
</div>
<div class="relref"><strong>Related reference</strong><br />
<div><a href="rzairjournal.htm" title="This topic provides information for understanding journal entries. Use the following tables to understand the codes and messages used in journal entries.">Mail server journal entries</a></div>
</div>
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