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<h1 class="topictitle1">Check e-mail servers</h1>
<div><p>Verify the status of e-mail servers and make sure that they are
all running before using the servers.</p>
<div class="section">One of the most common problems with e-mail is that the proper servers
are not started. Perform the following procedure in iSeries™ Navigator to verify the status
of the servers that are integral to e-mail on iSeries server:</div>
<ol><li><span>In iSeries Navigator,
expand <span class="menucascade"><span class="uicontrol">your iSeries Server</span> &gt; <span class="uicontrol">Work
Management</span> &gt; <span class="uicontrol">Server Jobs</span></span>.</span></li>
<li><span>Verify that the SMTP server is active. Find <span class="uicontrol">Qtsmtp</span> jobs
in the Job Name column of the Active Server Jobs list.</span></li>
<li><span>If there are no <span class="uicontrol">Qtsmtp</span> jobs listed, start
the SMTP servers.</span></li>
<li><span>Verify that the Mail Server Framework server is active. Find <span class="uicontrol">Qmsf</span> jobs
in the Job Name column of the Active Server Jobs list.</span></li>
<li><span>If there are no Qmsf jobs listed, type <samp class="codeph">STRMSF</samp> (the
Start the Mail Server Framework command) in the character-based interface.</span></li>
<li><span>Verify that the POP server is active. Find <span class="uicontrol">Qtpop</span> jobs
in the Job Name column of the Active Server Jobs list.</span></li>
<li><span>If there are no <span class="uicontrol">Qtpop</span> jobs listed, start
the POP servers.</span></li>
<li><span>Verify that the SNADS server is active. Find <span class="uicontrol">Qsnads</span> jobs
in the Job Name column of the Active Server Jobs list.</span></li>
<li><span>If no QSNADS jobs are listed, start SNADS. In the character-based
interface, type <samp class="codeph">STRSBS QSNADS</samp>.</span></li>
</ol>
<div class="section"><p>All your e-mail servers must be started for e-mail
to work.</p>
</div>
</div>
<div>
<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzairadmnmail.htm" title="As an experienced user or administrator, you can manage e-mail servers, users, and messages to ensure distribution of e-mail in your network.">Manage e-mail</a></div>
</div>
<div class="relconcepts"><strong>Related concepts</strong><br />
<div><a href="rzairsrtass.htm" title="Start the required iSeries servers to ensure that everything works properly and all the configuration changes you made take place. Sometimes, it might be necessary for you to restart the servers. This can be done by stopping the servers, and then completing the steps to start the servers again.">Start and stop e-mail servers</a></div>
<div><a href="rzairsmtppa.htm" title="You can use simple steps to determine what is causing a problem with e-mail.">Determine problems with e-mail</a></div>
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