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<h1 class="topictitle1">Description: FTP problem analysis flow chart</h1>
<div><div class="section"><p>Follow these steps to determine which cause list to use:</p>
<ol><li>Issue FTP command.</li>
<li>Enter user ID for FTP logon to a remote system.</li>
<li>Is logon successful? If Yes, continue. If No, see <a href="rzaiqtroubledetermine.htm">Cause
List A</a>.</li>
<li>Perform FTP subcommands.</li>
<li>Are there data problems? If No, continue. If Yes, see <a href="rzaiqtroubledetermine.htm">Cause
List B</a>.</li>
<li>Are there other errors? If No, continue. If Yes, see <a href="rzaiqtroubledetermine.htm">Cause
List C</a>.</li>
<li>FTP is working.</li>
</ol>
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<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzaiqtroubledetermine.htm" title="You can view a list of steps to determine whether your Simple Mail Transfer Protocol (SMTP) is working correctly.">Determine problems with File Transfer Protocol</a></div>
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