ibm-information-center/dist/eclipse/plugins/i5OS.ic.rzahq_5.4.0.1/rzahqproblemsexternalnetworks.htm

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<title>Problems with external networks</title>
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<h3 id="rzahqproblemsexternalnetworks">Problems with external networks</h3>
<p>If you have a problem with an integrated server's external network</p>
<ul>
<li>Review the integrated Windows server event log for either
communication errors or device driver errors. You can use the Windows <span class="bold"> Event Viewer</span> to do this. Event logs associated with external
adapters supported by 2890, 2892, and 4812 Integrated xSeries&reg; Servers
may have one of the following in the event log Source field: IBMTRP, PCNET,
ALTND5, E100B, or E1000. If you can not find text in event logs for the IBMTRP
token-ring service, you need to make changes in the Windows Registry.
<dl>
<dt class="bold"><span class="bold">Note:</span></dt>
<dd>If you are not familiar with the process for making changes in the Windows
Registry, contact a service representative.
</dd>
</dl> If you are familiar with this process, to make the text in the event
logs viewable, complete the following steps.
<ol type="1">
<li>From the Windows <span class="bold">Start</span> menu, click <span class="bold">Run</span>.</li>
<li>Type <tt>regedit.</tt></li>
<li>In the Registry Editor, go to <tt>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\System\IBMTRP </tt></li>
<li> Select <span class="bold">EventMessageFile</span>.</li>
<li>From the Registry Editor <span class="bold">Edit</span> menu, select <span class="bold">Modify</span>.</li>
<li>Type <tt>%SystemRoot%\System32\netevent.dll;%SystemRoot%\System32\ibmsgnet.dll</tt></li>
<li>Close the Registry Editor and restart the integrated server.</li></ol></li>
<li>For Ethernet adapters, ensure that a driver with <span class="bold">iSeries</span> or <span class="bold">AMD PCNET Family Ethernet Adapter (PCI)</span> in
its name is listed and has a status of <span class="bold">started</span>.
<ol type="1">
<li>Click on <span class="bold">Start</span>, then <span class="bold">Administrative
Tools</span>, then <span class="bold">Computer Management</span>, then <span class="bold">System Tools</span>, then <span class="bold"> Device Manager</span>, then <span class="bold">Network Adapters</span>.</li>
<li>Ensure that a driver with <span class="bold">iSeries</span> or <span class="bold">AMD PCNET Family Ethernet Adapter (PCI)</span> in its name is listed and has
a status of <span class="bold"> started</span>.</li></ol></li>
<li>For token-ring networks, also in <span class="bold">Device Manager</span>,
ensure that you have started the <span class="bold">IBM High-Speed 100/16/4
Token-Ring PCI Adapter</span> or <span class="bold">IBM PCI Token-Ring Adapter</span>.
<dl>
<dt class="bold"><span class="bold">Note:</span></dt>
<dd>The start up setting should be <span class="bold">Enable</span>.
</dd>
</dl></li>
<li>For token-ring networks, ensure that the Network Data Rate setting is
appropriate for your network.</li>
<li>For Ethernet networks, ensure that the Link Speed and Duplex settings
are appropriate for your switch or hub. If your 4812 or 5701 does not connect
at speeds greater than 100 million bits per second, check your switch's specifications
for compliance with the IEEE 802.3ab standard. Windows LAN drivers for 4812
or 5701 Gigabit Ethernet ports may be limited to 100 million bits per second
when connected to some early model non-compliant switches.</li>
<li>The 10/100 Mbps Ethernet port on the 2892 Integrated xSeries Server does not support direct connection to certain 10 Mbps
hubs and routers that lack <span class="bold">auto-polarity</span> functionality.
If you are having difficulty getting your 2892 10/100 port to work at all
with a 10 Mbps hub or router, check its specifications for <span class="bold">auto-polarity</span> support. Also, see if your 2892 10/100 port works with
other devices.</li>
<li>If the problem still persists, check the technical information databases
at the
<img src="eserver.gif" alt="IBM branded eserver" /><a href="http://www.ibm.com/eserver/iseries/support/">IBM iSeries Support
Web page</a>
<img src="www.gif" alt="Link outside Information Center." />. If you cannot find the solution there,
contact your technical support provider.</li></ul>
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