342 lines
18 KiB
HTML
342 lines
18 KiB
HTML
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
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<html>
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
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<meta name="Copyright" content="Copyright (c) 2005 by IBM Corporation">
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- US Government Users Restricted Rights - -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<title>Frequently asked questions about the information center</title>
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<link rel="stylesheet" type="text/css" href="ic.css">
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<!-- window for preferences javascript call -->
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<script type="text/javascript" language="JavaScript" src="icextwindow.js">
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</script>
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</head>
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<body>
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<script language="Javascript" src="../synch.js" type="text/javascript">
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</script>
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<h2>Information center frequently asked questions</h2>
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<p>Here is a list of information center questions and answers. The term <i>topic</i> refers to a singular topic in the information center. The term <i>topic collection</i> refers to a group of related topics for which a PDF might also be available. The term <i>manual</i> refers to the supplemental manuals.</p>
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<a name="top"></a>
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<ul class="faqtoc">
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<li><a href="#printing">Printing</a></li>
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<li><a href="#searching">Searching</a></li>
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<li><a href="#navigating">Navigating</a></li>
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<li><a href="#troubleshoot">Troubleshoot</a></li>
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<li><a href="#preferences">Languages and versions</a></li>
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<li><a href="#CDROM">Accessing and updating the information center</a></li>
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<li><a href="#manuals">Manuals</a></li>
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</ul>
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<br>
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<p class="frontendbar"><a name="printing">Printing</a></p>
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<table cellpadding="0" cellspacing="0" border="0" width="100%" style="border:0px;">
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<tr>
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<td valign="top" class="qanda"><a name="printing3"><strong>Q: </strong></a></td>
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<td valign="top"><strong>How do I print an information center topic?</strong></td>
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</tr>
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<tr>
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<td valign="top" class="qanda">A: </td>
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<td valign="top">All of the topic collections in the information center are available as a PDF. To
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print a topic collection, you can do the following:</p>
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<ul>
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<li>From the navigation bar:
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<ol>
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<li>Navigate to the topic collection that you want to print.</li>
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<li>Click <b>Printable PDF</b> and follow the instructions on that page.</li>
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</ol>
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</li>
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</ul>
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Or:
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<ul>
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<li> From the information center home page:
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<ol>
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<li>Click <b><a href="../pdf_table/table/launcher.htm">Printable PDFs and manuals</a>.</b> </li>
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<li>Click the topic collection you want to print, and follow the instructions on that
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page. </li>
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</ol>
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</li>
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</ul>
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</td>
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</tr>
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</table>
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<hr size="1" noshade>
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<table cellpadding="0" cellspacing="0" border="0" width="100%" style="border:0px;">
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<tr>
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<td valign="top" class="qanda"><strong>Q: </strong></td>
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<td valign="top"><strong>How do I read, print, or download a manual online?</strong></td>
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</tr>
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<tr>
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<td valign="top" class="qanda">A: </td>
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<td valign="top">All manuals are available in PDF format and can be read, printed, or
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downloaded online.
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<ol>
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<li>Click <b><a href="../pdf_table/table/launcher.htm">Printable PDFs and manuals</a>
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</b>on the navigation bar. </li>
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<li>Click the order number next to the title of the manual to read, print,
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or save that manual. </li>
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</ol>
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<p>To view, print, and save these manuals, you need Adobe Reader
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installed on your system. See the <a href=
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"http://www.adobe.com/products/acrobat/readstep.html" target="_blank">Adobe
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home page</a><img src="../images/www.gif" alt="Link outside information center">
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for more information about how get this free software.
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</p>
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<p>If you want to print an information center topic collection, see <a href=
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"#printing3">How do I print an information center topic</a>.</td>
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</tr>
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</table><hr size="1" noshade>
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<table cellpadding="0" cellspacing="0" border="0" width="100%" style="border:0px;">
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<tr>
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<td valign="top" class="qanda"><strong>Q: </strong></td>
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<td valign="top"><strong>How do I print an individual topic (page)?</strong></td>
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</tr>
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<tr>
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<td valign="top" class="qanda">A: </td>
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<td valign="top">To print an individual topic (page) in the information center, do one of the following:
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<ul>
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<li>Click anywhere in the content pane for the topic that you want to print, and click the Print button for your browser.</li>
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<li>Click anywhere in the content pane for the topic that you want to print, and from the browser File menu, select Print.</li>
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</ul>
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<p>Either method allows you to print the individual topic without including the information in the left pane (the navigation bar).</p>
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</td>
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</tr>
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</table>
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<p class="backtotop"><img src="../images/u_bold.gif" height="16" width="16" alt="Back to the top" align="top"><a href="#top">Back to the top</a> </p>
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<p class="frontendbar"><a name="searching">Searching</a></p>
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<table cellpadding="0" cellspacing="0" border="0" width="100%" style="border:0px;">
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<tr>
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<td valign="top" class="qanda"><strong>Q: </strong></td>
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<td valign="top"><strong>How do I search just one manual?</strong></td>
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</tr>
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<tr>
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<td valign="top" class="qanda">A: </td>
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<td valign="top">Use the search function in Adobe Reader to search a single manual.
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<ol>
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<li>Download the free Adobe Reader from the <a href=
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"http://www.adobe.com/products/acrobat/readstep.html" target="_blank">Adobe
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home page</a><img src="../images/www.gif" alt="Link outside information center">, if you do not have it installed.
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</li>
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<li>Open the PDF version of the manual.</li>
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<li>To begin a search, click the Search <img src="../images/acrofind.gif" width="23"
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height="21" border="0" alt="Find icon graphic"> icon in the tool bar or click <strong>CTRL+F</strong>.</li>
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</ol>
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</tr>
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</table>
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<p class="backtotop"><img src="../images/u_bold.gif" height="16" width="16" alt="Back to the top" align="top"><a href="#top">Back to the top</a> </p>
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<p class="frontendbar"><a name="navigating">Navigating</a></p>
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<table cellpadding="0" cellspacing="0" border="0" width="100%" style="border:0px;">
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<tr>
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<td valign="top" class="qanda"><strong>Q: </strong></td>
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<td valign="top"><strong>How do I navigate the information center?</strong></td>
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</tr>
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<tr>
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<td valign="top" class="qanda">A: </td>
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<td valign="top">The navigation bar (the the leftmost pane) is like a table of contents. Use the navigation
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bar to find the information you want, then click the title of the entry that you want to see.
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Alternatively, you can use the search function to find a page that contains the terms that you
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want to find.
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</td>
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</tr>
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</table>
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<hr size="1" noshade>
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<a name="bookmark" id="bookmark"></a>
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<table cellpadding="0" cellspacing="0" border="0" width="100%" style="border:0px;">
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<tr>
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<td valign="top" class="qanda"><strong>Q: </strong></td>
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<td valign="top"><strong>How do I bookmark a topic?</strong></td>
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</tr>
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<tr>
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<td valign="top" class="qanda">A: </td>
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<td valign="top">To bookmark a Web page that uses frames, do the following:
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<ol>
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<li>Right-click anywhere in the frame that you want to bookmark. A shortcut or pop-up menu opens.</li>
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<li>Select the appropriate menu item (or items) to add the topic to your bookmarks or favorites. If you are using Microsoft<sup>(R)</sup> Internet Explorer, you might want to retitle the bookmarked topic. Otherwise, you will replace any previous information center bookmarks.</li>
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</ol>
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When you use your new bookmark, your browser goes directly to the frame that
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you selected without going through the other frames that were used in the original
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window.
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</td>
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</tr>
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</table>
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<hr size="1" noshade>
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<a name="goback" id="goback"></a>
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<table cellpadding="0" cellspacing="0" border="0" width="100%" style="border:0px;">
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<tr>
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<td valign="top" class="qanda"><strong>Q: </strong></td>
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<td valign="top"><strong>How do I go back to a previous topic?</strong></td>
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</tr>
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<tr>
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<td valign="top" class="qanda">A: </td>
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<td valign="top">If your browser does not have a <strong>Back</strong> button, you can still go back to a previous topic. To go back to a previous topic, do one of the following:
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<ul>
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<li>Right-click anywhere in the content pane, then select <strong>Back</strong>.</li>
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<li>Use the hotkey sequence defined by your browser. Many browsers use the same hotkey sequence. Press <strong>Alt</strong> + <strong>left arrow</strong>.</li>
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</ul>
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</td>
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</tr>
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</table>
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<p class="backtotop"><img src="../images/u_bold.gif" height="16" width="16" alt="Back to the top" align="top"><a href="#top">Back to the top</a> </p>
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<p class="frontendbar"><a name="troubleshoot">Troubleshooting</a></p>
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<a name="browser" id="browser"></a>
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<table cellpadding="0" cellspacing="0" border="0" width="100%" style="border:0px;">
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<tr>
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<td valign="top" class="qanda"><strong>Q: </strong></td>
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<td valign="top"><strong>What browsers are supported?</strong></td>
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</tr>
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<tr>
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<td valign="top" class="qanda">A: </td>
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<td valign="top">The information center includes interactive and customizable pages that require
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that your browser support frames, JavaScript<sup>(TM)</sup>, and cookies.
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Make sure that frames, JavaScript, and cookies are enabled in your browser.
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For more information about using JavaScript and cookies with your browser, see the
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help documentation provided with your browser.
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<p>You can use any of the following Web sites to download a new version of a browser that offers the
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functions required to use the information center:</p>
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<ul>
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<li><a href="http://www.konqueror.org/" target="_blank">Konqueror</a> <img src="../images/www.gif" border="0" alt="Link outside information center"></li>
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<li><a href="http://www.microsoft.com/downloads/" target="_blank">Microsoft Internet Explorer</a> <img src="../images/www.gif" border="0" alt="Link outside information center"></li>
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<li><a href="http://www.mozilla.org/products/mozilla1.x/" target="_blank">Mozilla</a> <img src="../images/www.gif" border="0" alt="Link outside information center"></li>
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<li><a href="http://www.mozilla.org/products/firefox/" target="_blank">Mozilla Firefox</a> <img src="../images/www.gif" border="0" alt="Link outside information center"></li>
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<li><a href="http://browsers.netscape.com/browsers/main.tmpl" target="_blank">Netscape</a> <img src="../images/www.gif" border="0" alt="Link outside information center"></li>
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<li><a href="http://www.opera.com/" target="_blank">Opera</a> <img src="../images/www.gif" border="0" alt="Link outside information center"></li>
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</ul>
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</td>
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</tr>
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</table>
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<hr size="1" noshade>
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<a name="interactive" id="interactive"></a>
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<table cellpadding="0" cellspacing="0" border="0" width="100%" style="border:0px;">
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<tr>
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<td valign="top" class="qanda"><strong>Q: </strong></td>
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<td valign="top"><strong>Why do some interactive pages,
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like advisors and planners, not work correctly?</strong></td>
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</tr>
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<tr>
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<td valign="top" class="qanda">A: </td>
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<td valign="top">The information center uses interactive and customizable pages that require
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storing information on your computer by using cookies. For these interactive
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pages to work properly, ensure that you are using a browser that supports cookies
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and that it has cookies enabled. For more information about how to use cookies
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with your browser, use the help documentation provided with your browser.</td>
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</tr>
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</table>
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<p class="backtotop"><img src="../images/u_bold.gif" height="16" width="16" alt="Back to the top" align="top"><a href="#top">Back to the top</a> </p>
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<p class="frontendbar"><a name="preferences">Languages and versions</a></p>
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<table cellpadding="0" cellspacing="0" border="0" width="100%" style="border:0px;">
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<tr>
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<td valign="top" class="qanda"><strong>Q: </strong></td>
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<td valign="top"><strong>How do I view the information center in a different language or version?</strong>
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</tr>
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<tr>
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<td valign="top" class="qanda">A: </td>
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<td valign="top">For the V5R4 information center, powered by Eclipse(TM), the local language setting of your browser determines the language version of the information center content. You might have to clear your browser cache and refresh your browser view. On some browser and operating system combinations, you might have to change the regional settings of your operating system to the locale and language of your choice. For more information, see the help information provided with your browser or operating system.</p>
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<p><strong>Note</strong>: When the information you want to view has not been translated into your chosen language, the system displays the English version by default.</p>
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<p>For releases prior to v5r3, go to the <a href="http://www.ibm.com/eserver/iseries/infocenter" target="_blank">iSeries Information Center entry page</a> <img src="../images/www.gif" alt="Link outside the information center">. Select a version and language from the list.</p>
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</td>
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</tr>
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</table>
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<p class="backtotop"><img src="../images/u_bold.gif" height="16" width="16" alt="Back to the top" align="top"><a href="#top">Back to the top</a> </p>
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<p class="frontendbar"><a name="CDROM">Accessing and updating the information center</a></p>
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<table cellpadding="0" cellspacing="0" border="0" width="100%" style="border:0px;">
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<tr>
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<td valign="top" class="qanda"><strong>Q: </strong></td>
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<td valign="top"><strong>Is it possible to use the information center when I cannot access
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the Internet?</strong></td>
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</tr>
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<tr>
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<td valign="top" class="qanda">A: </td>
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<td valign="top">Yes. There are many ways you can use the information center without going online.
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<ul>
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<li> The information center is available on CD-ROM. If you have access to the
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Internet and want to order a copy online, see <a href="rzahgopi.htm"> Ordering
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publications from IBM</a>. You can also call 1-800-IBM-CALL (1-800-426-2255)
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to get a copy of the DIRECT catalog or to order the CD-ROM. The order number
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is SK3T-4091. </li>
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<li> You can install part or all of the information center on your iSeries.
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The installation function configures an HTTP server and search indexes so
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that the information center can be accessed from your intranet by any client
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with a enabled browser for Java or JavaScript. </li>
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<li> You can install the CD-ROM on your local PC. </li>
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<li> You can install the information center on a LAN. </li>
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</ul>
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</tr>
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</table>
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<hr size="1" noshade>
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<table cellpadding="0" cellspacing="0" border="0" width="100%" style="border:0px;">
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<tr>
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<td valign="top" class="qanda"><strong>Q: </strong></td>
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<td valign="top"><strong>How can I be notified when updates become available to download from the Internet?</strong></td>
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</tr>
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<tr>
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<td valign="top" class="qanda">A: </td>
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<td valign="top">The information center is periodically updated on the Internet. To be informed by e-mail when updates occur, you can subscribe to update
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notifications. If you have used the CD-ROM to install the information center, you can download updates from the Internet. For more information,
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see <a href="rzahgupdates.htm">Subscribing to and downloading Internet updates</a>.
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</td>
|
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</tr>
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</table>
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<p class="backtotop"><img src="../images/u_bold.gif" height="16" width="16" alt="Back to the top" align="top"><a href="#top">Back to the top</a> </p>
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<p class="frontendbar"><a name="manuals">Manuals</a></p>
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<table cellpadding="0" cellspacing="0" border="0" width="100%" style="border:0px;">
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<tr>
|
||
|
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<td valign="top" class="qanda"><strong>Q: </strong></td>
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|
|
<td valign="top"><strong>Why did you move the manuals from the online library to the information
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|
|
center?</strong>
|
||
|
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</tr>
|
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|
|
<tr>
|
||
|
|
<td valign="top" class="qanda">A: </td>
|
||
|
|
<td valign="top">The online library migrated to the information center because the information
|
||
|
|
center is our strategic information delivery mechanism. The information center
|
||
|
|
allows you to access all information from one place and has a better structure
|
||
|
|
for online viewing. The information center includes links to manuals, Redbooks<sup>(TM)</sup>,
|
||
|
|
and other important information. See <a href="../pdf_table/table/launcher.htm">Printable
|
||
|
|
manuals and PDFs</a> for a complete listing.</td>
|
||
|
|
</tr>
|
||
|
|
</table>
|
||
|
|
<hr size="1" noshade>
|
||
|
|
<table cellpadding="0" cellspacing="0" border="0" width="100%" style="border:0px;">
|
||
|
|
<tr>
|
||
|
|
<td valign="top" class="qanda"><strong>Q: </strong></td>
|
||
|
|
<td valign="top"><a name="infomap" id="infomap"><strong>Is there a way to see the information that has moved from a manual to an information center topic collection?</strong></a></td>
|
||
|
|
</tr>
|
||
|
|
<tr>
|
||
|
|
<td valign="top" class="qanda">A: </td>
|
||
|
|
<td valign="top">Yes. An information map that lists information that has moved from book format
|
||
|
|
to the iSeries Information Center is available.
|
||
|
|
<p>See <a href="v5r4infomap.htm">Obsolete iSeries manuals</a>.</p></td>
|
||
|
|
</tr>
|
||
|
|
</table>
|
||
|
|
<hr size="1" noshade>
|
||
|
|
<table cellpadding="0" cellspacing="0" border="0" width="100%" style="border:0px;">
|
||
|
|
<tr>
|
||
|
|
<td valign="top" class="qanda"><strong>Q: </strong></td>
|
||
|
|
<td valign="top"><a name="hrdcpypubs"><strong>How do I order hardcopy publications of manuals?</strong></a></td>
|
||
|
|
</tr>
|
||
|
|
<tr>
|
||
|
|
<td valign="top" class="qanda">A: </td>
|
||
|
|
<td valign="top">To order hardcopy manuals from IBM, see <a href="rzahgopi.htm">Ordering
|
||
|
|
publications</a>.</td>
|
||
|
|
</tr>
|
||
|
|
</table>
|
||
|
|
|
||
|
|
<p class="backtotop"><img src="../images/u_bold.gif" height="16" width="16" alt="Back to the top" align="top"><a href="#top">Back to the top</a> </p>
|
||
|
|
</body>
|
||
|
|
</html>
|
||
|
|
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