88 lines
6.8 KiB
HTML
88 lines
6.8 KiB
HTML
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<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en-us" xml:lang="en-us">
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<head>
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<meta name="DC.Type" content="concept" />
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<meta name="DC.Title" content="Troubleshooting software installation problems" />
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<meta name="abstract" content="This information describes common problem scenarios, recovery methods, and ways to get help if you encounter a problem during software installation." />
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<meta name="description" content="This information describes common problem scenarios, recovery methods, and ways to get help if you encounter a problem during software installation." />
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<meta name="DC.Relation" scheme="URI" content="rzahcwybr.htm" />
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<meta name="DC.Relation" scheme="URI" content="imagecatalogrecovery.htm" />
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<meta name="DC.Relation" scheme="URI" content="consolerecovery.htm" />
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<meta name="DC.Relation" scheme="URI" content="commonsrcs.htm" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 2004, 2006" />
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<meta name="DC.Rights.Owner" content="(C) Copyright IBM Corporation 2004, 2006" />
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<meta name="DC.Format" content="XHTML" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- US Government Users Restricted Rights -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<link rel="stylesheet" type="text/css" href="./ibmdita.css" />
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<link rel="stylesheet" type="text/css" href="./ic.css" />
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<title>Troubleshooting</title>
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</head>
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<body id="rzahctroubleshoot"><a name="rzahctroubleshoot"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Troubleshooting software installation problems</h1>
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<div><p>This information describes common problem scenarios, recovery methods,
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and ways to get help if you encounter a problem during software installation.</p>
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<p>Error
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messages and <span>reference codes (also known as system reference codes or
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SRCs)</span> let you know that an error occurred during the installation process.
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Use the error messages or reference codes to determine which part of the
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process failed.</p>
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</div>
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<div>
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<ul class="ullinks">
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<li class="ulchildlink"><strong><a href="rzahcwybr.htm">Where to begin recovery</a></strong><br />
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When you determine that you have an installation error, first you need to determine what your first step to recovery should be.</li>
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<li class="ulchildlink"><strong><a href="imagecatalogrecovery.htm">Image catalog recovery</a></strong><br />
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If you used an image catalog to install, follow these procedures to determine where the failure occurred and the appropriate recovery action.</li>
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<li class="ulchildlink"><strong><a href="consolerecovery.htm">Operations Console recovery</a></strong><br />
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Following are common problems that can occur when using Operations
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Console during an i5/OS™ installation or upgrade.</li>
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<li class="ulchildlink"><strong><a href="rzahccfff.htm">Starting point for automatic installation recovery</a></strong><br />
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If you used the automatic installation process (replacing a release using automatic installation), use the following information to determine where the failure occurred and the appropriate recovery action.</li>
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<li class="ulchildlink"><strong><a href="rzahclic.htm">Licensed Internal Code recovery</a></strong><br />
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Use this procedure if an error occurred when you installed the Licensed Internal Code.</li>
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<li class="ulchildlink"><strong><a href="rzahcopsys.htm">Operating system recovery</a></strong><br />
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Use this procedure if an error occurred when you installed the <span class="keyword">i5/OS™</span> operating system.</li>
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<li class="ulchildlink"><strong><a href="rzahclicprg.htm">Licensed programs, PTFs, and secondary language recovery</a></strong><br />
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Use this procedure if an error occurred when you installed a licensed program, PTF, or secondary language.</li>
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<li class="ulchildlink"><strong><a href="rzahcstauto.htm">Starting the automatic installation process again</a></strong><br />
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Use one of three methods if you want to start the automatic installation process again after recovering from an error.</li>
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<li class="ulchildlink"><strong><a href="rzahcstman.htm">Starting the manual installation process again</a></strong><br />
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Use one of these methods if you want to start the manual installation process again after you recover from an error while installing licensed programs, PTFs, or secondary languages.</li>
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<li class="ulchildlink"><strong><a href="inzsysrecovery.htm">Initialize System (INZSYS) recovery</a></strong><br />
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In a software upgrade, the installation is complete when the licensed program portion of the installation process is completed and the INZSYS process successfully is completed. Use this information if the INZSYS process did not complete.</li>
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<li class="ulchildlink"><strong><a href="rzahcdiskw.htm">Disk configuration warning and error messages</a></strong><br />
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Perform the actions necessary if you see a disk configuration warning or an error report.</li>
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<li class="ulchildlink"><strong><a href="rzahcnopower.htm">Starting from a power-off condition</a></strong><br />
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If your system unit power is off, perform the following steps to power on the system and begin a normal installation.</li>
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<li class="ulchildlink"><strong><a href="commonsrcs.htm">Reference codes for software installation</a></strong><br />
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If a reference code appeared during the automatic or manual installation, use these procedures.</li>
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</ul>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzahc1.htm">Install, upgrade, or delete i5/OS and related software</a></div>
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</div>
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</div>
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</body>
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</html>
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