218 lines
14 KiB
HTML
218 lines
14 KiB
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<meta name="DC.Title" content="Common reference codes for software installation" />
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<meta name="abstract" content="The following table lists the most common reference codes related to a software installation." />
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<meta name="description" content="The following table lists the most common reference codes related to a software installation." />
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<title>Common reference codes for software installation</title>
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</head>
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<body id="commonsrcstable"><a name="commonsrcstable"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Common reference codes for software installation</h1>
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<div><p>The following table lists the most common reference codes related
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to a software installation.</p>
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<div class="section"><p> If you are looking at reference codes on a system with logical
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partitions, the reference code gives an indication of the type of partition
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to which it pertains. For example, the reference code B1xx xxxx indicates
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a primary partition. The reference code B2xx xxxx indicates a secondary partition.</p>
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</div>
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<div class="tablenoborder"><a name="commonsrcstable__src"><!-- --></a><table cellpadding="4" cellspacing="0" summary="" id="commonsrcstable__src" class="singleborder" frame="border" border="1" rules="all"><caption>Table 1. Common reference
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codes</caption><thead align="left"><tr class="tablemainheaderbar"><th align="left" valign="bottom" width="25.32588454376164%" id="d0e23">Symptom</th>
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<th align="left" valign="bottom" width="74.67411545623837%" id="d0e25">Action</th>
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</tr>
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</thead>
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<tbody><tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><p><strong>A1xx 19xx<br />
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A12x 19xx<br />
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(x is any <br />
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character)</strong></p>
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</td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">These reference codes appear if the installation
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device for an alternate IPL is not ready. Check the following: <ul><li>Is the correct media volume loaded?</li>
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<li>Is the device ready?</li>
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<li>Is the device being used for a different purpose than the device was used
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for during the previous IPL?</li>
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<li>Is the installation media loaded in the alternate IPL or alternate installation
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device allocated for that partition?</li>
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</ul>
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<p>Any of these situations can cause these reference codes to appear.
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In the first two examples, ensure that the media volume is loaded correctly
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and that the device is ready. In the last example, you need to wait while
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the system finds the new installation device.</p>
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<p>Then perform the appropriate
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procedure under <a href="kwicsrc.htm#kwicsrc">Installation recovery after using reference codes</a>.</p>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><strong>A600 1103</strong></td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">This reference code appears when <span class="keyword">Licensed Internal Code</span> is damaged. Use the control
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panel or virtual control panel (Work with Partition Status display) to set
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the IPL type to <strong>D</strong> and to set the mode to <strong>Manual</strong>. Then use the
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instructions for <a href="manual.htm#manual">Upgrading or replacing software using manual installation</a>.</td>
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</tr>
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<tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><strong>A600 1104</strong></td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">This reference code appears if the installation
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media is not readable. Either the media is dirty or damaged, or there is
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an error with the optical device. Clean the media or acquire a new set of
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media. <p>Then perform the appropriate procedure under <a href="kwicsrc.htm#kwicsrc">Installation recovery after using reference codes</a>.</p>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><strong>B101 4500</strong></td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">This reference code appears when an error
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is detected with the <span class="keyword">Integrated xSeries<sup>®</sup> Server for iSeries™</span>.
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<div class="p">Make sure that you vary off the <span class="keyword">Integrated xSeries Server for iSeries</span> before
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you perform the function that resulted in this reference code. If the reference
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code still occurs, try the installation again. If the same error occurs again,
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contact your authorized service provider. <div class="note"><span class="notetitle">Note:</span> <span class="keyword">Integrated xSeries Server for iSeries</span> is
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the new name for Integrated PC Server (IPCS) or File Server Input/Output Processor
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(FSIOP).</div>
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</div>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><p><strong>B1xx 4504<br />
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B1xx 1933</strong></p>
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</td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">This reference code appears when the system
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cannot locate the device used for the alternate IPL. Check that the installation
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media is loaded in correct device and, if necessary, make the device ready. <p>Then
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perform the appropriate procedure under <a href="kwicsrc.htm#kwicsrc">Installation recovery after using reference codes</a>.</p>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><strong>B1xx 4505</strong></td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">These reference codes appear if the installation
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media is dirty or if the wrong media was loaded. Verify that the correct media
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is loaded. If the problem still remains, clean the optical disk. If you are
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using tape, clean the tape head and tape path. <p>Then perform the appropriate
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procedure under <a href="kwicsrc.htm#kwicsrc">Installation recovery after using reference codes</a>.</p>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><strong>B1xx 4507</strong></td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">These reference codes appear if the tape
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device for the alternate IPL was not found or was not ready. Make sure the
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tape device is powered on and the correct tape is loaded and ready. To make
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tape devices ready, you might need to open and close the tape device door.
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<p>Then perform the appropriate procedure under <a href="kwicsrc.htm#kwicsrc">Installation recovery after using reference codes</a>.</p>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><strong>B2pp 1310</strong> (pp is the partition ID)</td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">No alternate IPL device IOP was selected.
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The IPL will attempt to continue, but there might not be enough information
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to find the correct alternate IPL load source. Configure an alternate IPL
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device IOP for the logical partition. Then, retry the partition IPL. If it
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continues to fail, contact your service provider. <p>For iSeries 8xx
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and earlier models, refer to <a href="../rzait/rzaitmanagelparoverview.htm">Manage logical partitions</a> for more information. For <span>IBM<sup>®</sup> <span class="keyword">System i5</span>,
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System p5, and IBM eServer™ i5
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and p5 systems</span>, see <a href="../icbase/iphbl/iphblmanageos400.htm" target="_blank">Managing <span class="keyword">i5/OS™</span> logical
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partitions</a> .</p>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><strong>B2pp 1320</strong> (pp is the partition ID)</td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">No default load source IOP was selected for
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a type A or type B IPL. The IPL will attempt to continue, but there might
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not be enough information to find the correct load source. Configure a load
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source IOP for the logical partition. Then retry the partition IPL. If it
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continues to fail, contact your service provider. <p>For more information
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on iSeries 8xx
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and earlier models, refer to <a href="../rzait/rzaitmanagelparoverview.htm">Manage logical partitions</a> . For information on <span>IBM <span class="keyword">System i5</span>,
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System p5, and IBM eServer i5
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and p5 systems</span>, see <a href="../icbase/iphbl/iphblmanageos400.htm" target="_blank">Managing <span class="keyword">i5/OS</span> logical
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partitions</a> .</p>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><strong>B2pp 3110</strong> (pp is the partition ID)</td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">The power-on operation for the logical partition
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failed. Scan the reference code history list of the logical partition for
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previous B2ppxxxx failure reference codes. Resolve each problem found, and
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then retry the partition IPL. If it continues to fail, contact your service
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provider.</td>
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</tr>
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<tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><strong>B2pp 3200</strong> (pp is the partition ID)</td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">The logical partition failed to initialize
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a program load. <ol><li>If you performed a power-on operation from IPL type D, remove the installation
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media (optical or tape media), clean the device and clean the media if possible.
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Insert the media again and attempt to power on using IPL type D.</li>
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<li>Verify that the device is addressed correctly. </li>
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<li>Verify that the media is in the correct device. </li>
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<li>Verify that the media in the device is compatible.</li>
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<li>Verify that the IOP selected as the IPL resource is correct.</li>
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<li>Retry the partition IPL.</li>
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</ol>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><strong>B2xx xxxx</strong></td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">All other reference codes: If you performed
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a D-mode IPL, clean the device and media, and then retry the same type of
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power-on operation. For more information, refer to the following topics: <ul><li>For iSeries 8xx
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and earlier models, see <a href="../rzait/rzaiticlpar.htm">Logical partitions</a> .</li>
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<li>For <span>IBM <span class="keyword">System i5</span>,
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System p5, and IBM eServer i5
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and p5 systems</span>, see <a href="../icbase/iphbl/iphbllparos400kickoff.htm" target="_blank">Partitioning for <span class="keyword">i5/OS</span></a> .</li>
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</ul>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><strong>B608 1105</strong></td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">This reference code occurs when you exit
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from the automatic installation because an alternate installation device that
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is attached to the system has one of the following problems: <ul><li>The device is enabled, but it is not ready because the tape is not loaded.</li>
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<li>The device is not enabled as an alternate installation device.</li>
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<li>The device itself has a problem.</li>
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</ul>
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<p>To use the alternate installation device, do the following:</p>
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<ol><li>Power off the system.</li>
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<li>If necessary, fix the device.</li>
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<li>Power on the system.</li>
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<li>Verify that the alternate installation device is enabled as an alternate
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installation device.</li>
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<li>Load the tape media in the alternate installation device and start the
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installation procedure again.</li>
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</ol>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><strong>B900 3121</strong></td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">This reference code occurs when an IPL is
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attempted after an installation failure. You need to <span>reinstall some</span> or
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all of the operating system. Start with the media volume containing the base
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operating system. (For optical media, this volume is labeled B29xx_01.) <p>Then
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perform the appropriate procedure under <a href="kwicsrc.htm#kwicsrc">Installation recovery after using reference codes</a>.</p>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><strong>2644 3136</strong></td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">This reference code appears if the tape device
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is assigned to another system or partition. Go to the other system or partition
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and vary off this tape device. Make sure the correct tape is loaded. <p>Then
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perform the appropriate procedure under <a href="kwicsrc.htm#kwicsrc">Installation recovery after using reference codes</a>.</p>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="25.32588454376164%" headers="d0e23 "><strong>Any other reference code</strong></td>
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<td align="left" valign="top" width="74.67411545623837%" headers="d0e25 ">Go to <a href="rzahctroubleshoot.htm#rzahctroubleshoot">Troubleshooting software installation problems</a>,
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and follow the instructions there.</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="commonsrcs.htm" title="If a reference code appeared during the automatic or manual installation, use these procedures.">Reference codes for software installation</a></div>
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</div>
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</div>
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</body>
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</html>
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