83 lines
5.0 KiB
HTML
83 lines
5.0 KiB
HTML
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<meta name="DC.Title" content="Use the Analyze Problem (ANZPRB) command" />
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<meta name="abstract" content="Use the Analyze Problem (ANZPRB) command to start problem analysis for user-detected problems." />
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<title>Use the Analyze Problem (ANZPRB) command</title>
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<body id="rzahbpa3"><a name="rzahbpa3"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Use the Analyze Problem (ANZPRB) command</h1>
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<div><p>Use the Analyze Problem (ANZPRB) command to start problem analysis
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for user-detected problems.</p>
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<div class="section"> <p>A new problem is one that you detect while using the system and
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that has not been recorded in the problem log. A new problem is also one that
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is in the problem log with a status of opened. When the analysis is complete,
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the results are stored in the problem record. The results are used to search
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for Program Temporary Fixes (PTFs) to correct the problem or to prepare a
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new service request if the problem cannot be solved.</p>
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<p>To
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analyze a new problem that has not been recorded in the problem log, perform
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the following steps:</p>
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</div>
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<ol><li class="stepexpand"><span>Type <tt>ANZPRB</tt> on the command line.</span></li>
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<li class="stepexpand"><span>Select the option that most closely corresponds to the problem
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listed on the Analyze a New Problem display. A series of steps then guides
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you through problem analysis. As you progress through problem analysis, the
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system builds a symptom string that is based on your responses.</span> <div class="note"><span class="notetitle">Note:</span> If
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you encounter the Problem Analysis display while you are building your symptom
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string, contact your service provider before continuing.</div>
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</li>
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<li class="stepexpand"><span>When you complete problem analysis, the collected information is
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placed in the problem log.</span></li>
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</ol>
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</div>
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<div>
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<ul class="ullinks">
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<li class="ulchildlink"><strong><a href="rzahbanalyzeproblem.htm">Analyze a problem with opened status</a></strong><br />
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</li>
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<li class="ulchildlink"><strong><a href="rzahbaddmethanaprob.htm">Additional method to analyze a problem with opened status</a></strong><br />
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</li>
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<li class="ulchildlink"><strong><a href="rzahbpa8.htm">Examples: Analyze Problem (ANZPRB) command</a></strong><br />
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</li>
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</ul>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzahbcldetails.htm" title="You can use several problem analysis commands when you experience problems with your system.">Details: CL commands</a></div>
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</div>
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<div class="relconcepts"><strong>Related concepts</strong><br />
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<div><a href="rzahbpa1.htm" title="You can use problem analysis control language (CL) commands to help you manage problems you are experiencing with your system.">CL commands</a></div>
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<div><a href="rzahbrpa.htm" title="The system problem log allows you to display a list of all the problems recorded on the system.">Report problems detected by the system</a></div>
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</div>
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<div class="relref"><strong>Related reference</strong><br />
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<div><a href="../cl/anzprb.htm">Analyze Problem (ANZPRB)</a></div>
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</div>
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</div>
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</body>
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</html>
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