71 lines
4.2 KiB
HTML
71 lines
4.2 KiB
HTML
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<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en-us" xml:lang="en-us">
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<head>
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<meta name="DC.Type" content="task" />
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<meta name="DC.Title" content="Use the Work with Problems (WRKPRB) command" />
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<meta name="abstract" content="With problem analysis, you can gather more information about a problem to either solve it or to report it without the help of a hardware service provider." />
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<meta name="description" content="With problem analysis, you can gather more information about a problem to either solve it or to report it without the help of a hardware service provider." />
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<meta name="DC.Relation" scheme="URI" content="rzahbpa7.htm" />
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<meta name="DC.Relation" scheme="URI" content="rzahbpa1.htm" />
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<meta name="DC.Relation" scheme="URI" content="../cl/wrkprb.htm" />
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<meta name="DC.Relation" scheme="URI" content="rzahbrunworkprblm.htm" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 1998, 2006" />
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<meta name="DC.Rights.Owner" content="(C) Copyright IBM Corporation 1998, 2006" />
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<meta name="DC.Format" content="XHTML" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<link rel="stylesheet" type="text/css" href="./ibmdita.css" />
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<link rel="stylesheet" type="text/css" href="./ic.css" />
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<title>Use the Work with Problems (WRKPRB) command</title>
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</head>
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<body id="rzahbpa2"><a name="rzahbpa2"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Use the Work with Problems (WRKPRB) command</h1>
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<div><p>With problem analysis, you can gather more information about a
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problem to either solve it or to report it without the help of a hardware
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service provider.</p>
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<div class="section"> <p>You can run problem analysis on messages that are highlighted
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(basic assistance level) or have an asterisk (*) next to them (intermediate
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assistance level). If you do not see any of these messages, you might not
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be authorized to the Work with Problem (WRKPRB) command, or the message does
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not support additional problem analysis.</p>
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<p>To run the Work
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with Problem (WRKPRB) command for messages that are highlighted, follow these
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steps:</p>
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</div>
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<ol><li><span>Select option 5 (Display details and reply) for the message</span></li>
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<li><span>Press F14 (Work with problem)</span></li>
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</ol>
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</div>
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<div>
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<ul class="ullinks">
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<li class="ulchildlink"><strong><a href="rzahbpa7.htm">Examples: Work with Problems (WRKPRB) command</a></strong><br />
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</li>
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</ul>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzahbcldetails.htm" title="You can use several problem analysis commands when you experience problems with your system.">Details: CL commands</a></div>
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</div>
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<div class="relconcepts"><strong>Related concepts</strong><br />
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<div><a href="rzahbpa1.htm" title="You can use problem analysis control language (CL) commands to help you manage problems you are experiencing with your system.">CL commands</a></div>
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</div>
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<div class="reltasks"><strong>Related tasks</strong><br />
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<div><a href="rzahbrunworkprblm.htm" title="Learn how to run the Work with Problems (WRKPRB) command for messages with an asterisk.">Run the Work with Problems (WRKPRB) command</a></div>
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</div>
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<div class="relref"><strong>Related reference</strong><br />
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<div><a href="../cl/wrkprb.htm">Work with Problems (WRKPRB)</a></div>
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</div>
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</div>
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</body>
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</html>
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