ibm-information-center/dist/eclipse/plugins/i5OS.ic.rzaef_5.4.0.1/rzaefaucerr.htm

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Cannot access the NetWare Enhanced Integration NLM" />
<title>Troubleshoot communication problems</title>
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<h3 id="aucerr">Troubleshoot communication problems</h3><a id="idx287" name="idx287"></a><a id="idx288" name="idx288"></a><a id="idx289" name="idx289"></a>
<p><span class="bold">Request to server failed with communication error</span></p>
<p>If you have trouble communicating with a NetWare server from iSeries&trade; and get this
error message, read the second level help text. If the reason code is not
documented, the server is most likely not active. Use the documented recovery
actions. </p>
<ul>
<li>To verify this:
<ul>
<li>You <a href="rzaefloadnlm.htm#loadnlm">loaded the NLM</a> on the server with the <tt class="xph">/TCP</tt> option.</li>
<li>You can PING the server from iSeries.</li>
<li>You used CHGNWSA to add the server's TCP/IP name to the <a href="rzaefnwsa.htm#nwsa">network server attributes</a>.</li></ul></li></ul>
<p><span class="bold">Cannot access the NetWare Enhanced Integration NLM</span></p>
<p>If commands that access the NetWare Enhanced Integration NLM on a server get no response, the
problem could be that the NLM is not installed and loaded. Try these steps
to solve the problem: </p>
<ul>
<li>If you have not installed the NLM on the server, see <a href="rzaefinsnlm.htm#insnlm">Install the NetWare Enhanced Integration NLM on servers</a>.
This page also explains how to automatically have the NLM loaded whenever
you restart the server.</li>
<li>To see if the AS4NW410 is loaded, you can also do this:
<ol type="1">
<li>Bring up RCONSOLE.</li>
<li>On the RCONSOLE display, select and log in to the NetWare server.</li>
<li>Enter the NetWare command MODULES and press F10 to see the output.</li>
<li>If the NLM is not loaded, you can then load it by using this command:
<pre class="xmp"> SBMNWSCMD CMD('LOAD SYS:AS4NW\AS4NW410') SERVER(server_name)
SVRTYPE(*NETWARE) CMDTYPE(*LCLNTW)</pre></li></ol></li></ul>
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