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<title>Problem Management APIs</title>
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<h2>Problem Management APIs</h2>
<p>The problem management APIs offer you the ability to write
problem management solutions, improve serviceability, and manage
your own applications. Problem management APIs deal directly with
how the iSeries<SUP>(TM)</SUP> server handles problems today. The problem log
provides most of the operations necessary for problem management in
a network environment.</p>
<p>The problem management APIs are organized into the following groups:</p>
<ul>
<li><a href="pm1a.htm">Problem Logging</a></li>
<li><a href="pm1b.htm">Service</a></li>
<li><a href="pm1c.htm">Monitoring</a></li>
</ul>
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<h3><a name="filtering">Filtering</a></h3>
<p>In the problem management APIs, a <strong>filter</strong> categorizes problem log entries into groups and
performs operations on them accordingly.
The problem log applies the currently active filter to a problem log entry
whenever a problem entry is created, changed, or deleted using system-provided
interfaces.</p>
<p>The operations supported allow you to send application notification to a
user data queue and assign the problem to a user. Your application can receive
these notifications from the data queue using existing APIs.
See also <a href="obj2.htm">Data Queue APIs</a>.</p>
<br>
<h3><a name="workwithproblem">Working with a Problem</a></h3>
<p>Problem analysis is the process of finding the cause of a
problem and identifying why the system is not working. Often, this
process identifies equipment or data communications functions as
the source of the problem. The <a href="qpdwrkpb.htm">Work with
Problem</a> (QPDWRKPB) API allows you to perform problem analysis on local machine-detected
problems in the problem log. The Work with Problem (QPDWRKPB) API
prepares the problem in the problem log for reporting; it does not
report the problem automatically.</p>
<br>
<h3>Key Groups</h3>
<p>See <a href="pmkeygroups.htm">Key Groups for Problem Log APIs</a> for information
about keys for problem log APIs.</p>
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